Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,400.00 - $64,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
Hyatt Hotels Corporation is a global leader in the hospitality industry, known for delivering exceptional experiences through authentic hospitality and exceptional guest service. With properties spanning across the world, Hyatt offers diverse opportunities for career growth within a world-class organization. The company culture emphasizes innovation, respect, service-orientation, and inclusion, making Hyatt a place where employees feel valued and empowered to exceed expectations in a warm, respectful, and inclusive environment. Hyatt’s commitment to promoting from within offers employees clear career paths and opportunities for advancement in various aspects of hospitality and hotel management.
The Event Services Manager at Hyatt pl... Show More
The Event Services Manager at Hyatt pl... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in banquet or event services management
- Ability to work flexible hours including weekends and holidays
- Excellent communication skills
- Proficient in computer operations
- Creative and detail oriented
- Experience in hotel banquet services
- Leadership and team management capabilities
- Strong customer service orientation
- Ability to motivate and train staff
Job Qualifications
- Full time management experience
- Ability to work weekends, holidays and varied schedules
- Strong verbal and written communication skills
- Proficiency with general computer knowledge
- Creativity, innovation, detail orientation and organizational skills
- Hotel experience with thorough understanding of banquet service levels
- Previous experience as Event Services Manager, Assistant, Captain or Supervisor
- High energy and entrepreneurial spirit
- Motivational leadership and effective communication skills
- Strong developer and trainer
- Commitment to exceptional customer service
Job Duties
- Support and manage the Events Department while collaborating with the Food and Beverage Director and other hotel departments
- Supervise, empower, lead, coach and motivate the banquet team including captains, food servers and lead house attendants
- Assist in achieving top box service scores on Meeting Planner surveys
- Review Banquet Event Orders and communicate with guests and departments to ensure understanding
- Ensure timely and appropriate setup of all functions while maintaining food, beverage and meeting standards
- Proactively review staffing and equipment needs
- Coordinate and execute all events with Culinary, Stewarding, Catering/Convention Services, Convention Services floor and Beverage departments
- Maintain a high energy, positive and professional appearance
- Develop innovative and creative decor for banquet function spaces
- Manage short and long term banquet functions in front and back of house
- Hire, train, develop, promote and continuously reinforce quality service standards
- Facilitate administrative tasks such as payroll, reports, forecasts, POS procedures, inventory and budgeting for food and beverage functions
- Perform daily walkthroughs of banquet department and function spaces to ensure compliance with health regulations and corporate standards
- Develop ideas for special events and holiday functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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