Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,400.00 - $64,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Hyatt Hotels & Resorts is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences through authentic hospitality, high standards, and a warm, inclusive culture. With a reputation built on innovation, respect, and service orientation, Hyatt is not just a hotel chain—it is a place where talented individuals can thrive and build rewarding careers. The company emphasizes development opportunities, ensuring that employees have clear career pathways and the chance to continuously grow and achieve their ambitions within a world-class organization. Hyatt’s culture is characterized by forward-thinking innovation, emphasis on team spirit, and a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in event services or banquet management
- Demonstrated leadership abilities
- Strong interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in using point of sale and event management software
- Physical ability to perform walkthroughs and supervise event setups
- Commitment to delivering exceptional guest service
- Ability to work collaboratively within a team environment
Job Qualifications
- Proven experience in banquet and event management
- Strong leadership and team management skills
- Excellent communication and organizational skills
- Ability to coordinate with multiple departments effectively
- Experience with budgeting and payroll in a hospitality setting
- Knowledge of food and beverage standards and service excellence
- Ability to develop creative event décor and themes
- Familiarity with Department of Health regulations and corporate hospitality standards
- Previous experience working in a diverse and inclusive cultural environment
Job Duties
- Support and manage the Events Department including banquet operations, catering, convention services, and banquet beverage teams
- Supervise, empower, lead, coach and motivate the banquet team including captains, food servers, and lead house attendants
- Assist the hotel in achieving top box service scores on Meeting Planner surveys by ensuring clear communication and understanding of banquet event orders
- Oversee the appropriate and timely setup of all functions and meetings while maintaining food, beverage, and meeting specifications
- Proactively review staffing and equipment needs for events
- Coordinate and execute events with Culinary, Stewarding, Catering/Convention Services, CS Floor, and Beverage departments
- Maintain a high energy, positive, professional appearance while developing innovative and creative décor for banquet function spaces
- Manage short and long-term banquet functions in both front and back of the house
- Establish highest standards of quality service through effective hiring, training, development, promotion, and reinforcement
- Handle administrative tasks such as payroll facilitation, reports, forecasts, POS procedures, inventory, and budget management for food and beverage functions
- Perform daily walk-throughs of banquet departments, function spaces, and storerooms to ensure compliance with Department of Health regulations and Hyatt standards
- Develop ideas for special events and holiday functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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