Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,500.00 - $79,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Maternity Leave
Pre-tax commuter program
401k
Select Paid Holidays
paid leave accrual
Restaurant Discounts
Use of hotel fitness center
Discounted parking options
discounted rates at other Omni properties
Corporate discounts
continued education opportunities
Job Description
Chicago Hotel is a prestigious 4-star hotel located in the heart of Chicago, the third largest city in the United States. Renowned for its rich architectural beauty and scenic lakefront, Chicago offers an exceptional blend of cultural experiences including world-class music, theater, dining, museums, sports, and shopping. The hotel is situated on the famous Magnificent Mile, a prime location that places guests in close proximity to high-end retail stores and many popular tourist attractions, making it a favored destination for visitors who seek elegance and convenience. Operated by Omni Hotels & Resorts, Chicago Hotel is well-known for its unwavering commitment... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Qualifications
- Bachelor's degree or equivalent experience
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
Job Duties
- Represents management at functions
- Determines set-ups in conjunction with Director of Catering
- Attends pre cons and post cons
- Maintains china, glass, and silver inventory
- Responsible for scheduling Housemen and Servers appropriately to cover business levels
- Manages payroll, forecasting and accountable for overtime controls
- Prepare and administer staff reviews
- Oversee recruitment and development through outreach, interviews and ongoing training
- Implement procedures and policies and handle coaching and counseling when expectation are not up to Omni standard
- Train staff on service engagement and food presentations
- Achieve high audit scores through strict scrutiny and daily preparation
- Coordinates functions with service staff and Culinary
- Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff
- Food costs conscious, coordinates with the Culinary and Stewarding Department on fast recovery of food leftover and minimizes waste
- Supervision of floor during event
- including managing all banquet associates
- Pre-event meeting conducted with service staff on a daily basis
- Briefs waiters on functions and procedure of service
- Establishes high standards of quality service and maintains them through effective training and continuous upgrading
- Maintains the equipment entrusted to his/her care and keeps pars up
- Maintains records, reports, closing reports and payroll costs
- Monitor productivity of service across all banquet functions
- coach and counsel associate when performance is below company standards
- Inspects function rooms and submits work orders for the Engineering Department to maintain rooms in excellent condition
- Conscious of business fluctuations, reacts either increasing or decreasing when volume of business fluctuates up or down
- Maximizes profits in department through effective management techniques always keeping in mind guest satisfaction
- Keeps updated in new food and wine trends
- Sets the pace and the good example for a successful quality operation
- Contribute to the profitability of the event through cost control effectiveness
- ordering and scheduling appropriately
- Responsible for identifying staffing needs, assisting with recruitment of qualified candidates, and ultimately hiring final candidate
- Perform any and all other duties assigned and/or required by management.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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