Banquet Event Manager at Renaissance Pittsburgh Hotel/Heinz Hall
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,700.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k with employer match
Paid vacation
Paid sick time
Employee Meals
hotel discounts
Referral bonuses
Incentive programs
cell phone discounts
Job Description
The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, stands as a vibrant and dynamic establishment nestled in the heart of Pittsburgh. As part of the esteemed Marriott portfolio, this hotel is synonymous with exceptional hospitality, offering guests both comfort and a memorable experience. Currently undergoing a significant refresh, the Renaissance Pittsburgh Hotel is embracing a new chapter that promises to elevate its service standards and guest satisfaction. This refresh initiative underscores the hotel's commitment to innovation, quality, and fostering a welcoming environment for both guests and staff alike. Known for its blend of classic elegance and modern amenities, the hotel... Show More
Job Requirements
- minimum of high school diploma or equivalent
- one year minimum in concessions or hotel catering experience
- understanding of sales techniques and yield management
- ability to provide excellent customer service
- capacity to handle multiple tasks simultaneously
- must be able to follow verbal and written instructions
- capable of problem-solving and making sound business decisions
- detail oriented
- physical ability to lift, push, pull and carry items up to 50 pounds occasionally
- able to bend, kneel, stand continuously for up to four hours
- ability to climb stairs
- must be able to respond effectively to coaching and training
Job Qualifications
- minimum of high school diploma or equivalent
- at least one year experience in concessions or hotel catering
- knowledge of general sales techniques
- yield management experience
- highly developed customer service skills
- ability to follow verbal and written instructions
- capability to multitask effectively
- strong problem-solving and decision-making skills
- receptive to coaching and feedback
- detail oriented
- strong interpersonal skills to develop internal and customer relationships
- ability to set and manage priorities
Job Duties
- execute all aspects of events at Heinz Hall including food and beverage catering needs
- manage banquet service operations to achieve customer satisfaction and compliance with policies
- plan long and short term banquet operations and day-to-day activities
- recommend and implement policy and procedural changes
- monitor and manage the banquet department budget within constraints
- analyze banquet event orders and coordinate with customers and associates
- organize workflow and review schedules, equipment and supplies to ensure quality events
- supervise human resources functions including hiring, training, coaching, counseling, and performance reviews
- resolve operational problems and ensure compliance with safety and security regulations
- monitor and control banquet budgets including labor, beverage costs and supplies
- set priorities and plan activities in advance
- maintain strong internal and external customer relationships
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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