Banquet Event Manager

Newark, NJ, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $90,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Paid holidays

Job Description

Pier Sixty is a renowned events venue located in New York City, famous for hosting extraordinary banquets, weddings, and social and corporate gatherings. Known for its spectacular waterfront views and elegant spaces, Pier Sixty offers a premier experience tailored to meet the highest standards of hospitality and event management. The venue is part of the prestigious Pier Sixty Collection, an industry leader in event services. Their commitment to delivering flawless service and memorable experiences has made them a top choice for clients seeking exceptional events.

The Banquet Event Manager role at Pier Sixty is a dynamic and pivotal positio... Show More

Job Requirements

Minimum of two years of college level courses with an emphasis on business or communications
Bachelor’s degree in hotel management, business administration, marketing or communications preferred
CPR/first aid certification preferred
Must apply and complete FDNY F-03 training and certification if you don’t have one already
Must have at least four years of food and beverage / restaurant experience including two years of banquet service management
Must have good food and beverage knowledge and a very high level of banquet service experience
Ability to operate computer in a Windows environment including Word and Excel
Excellent communication and interpersonal skills to provide overall guest satisfaction
Ability to work under pressure and deal with stressful situations during busy periods
Ability to supervise a large staff and accomplish goals on a timely basis
Effectively conduct meetings and maintain communication lines between team members and management personnel
Ability to effectively deal with external and internal customers and ability to collect accurate information from these customers to resolve conflicts
Ability to direct subordinates to complete assigned tasks
Excellent verbal and written communication skills, including ability to read, write, and speak the English language in order to effectively communicate with internal and external customers
Excellent knowledge in leading and supervising teams to ensure guest satisfaction
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
Must have a positive attitude about service, teamwork, and motivation to go above and beyond
Ability to work independently or in a team setting
Able to work flexible schedule in order to accommodate business levels

Job Qualifications

Minimum of two years of college level courses with an emphasis on business or communications
Bachelor's degree in Hotel Management, Business Administration, Marketing or Communications preferred
CPR/First Aid certification preferred
Must apply and complete FDNY F-03 training and certification if not already certified
At least four years of food and beverage or restaurant experience including two years of banquet service management
Good food and beverage knowledge and high level of banquet service experience
Ability to operate a computer in a Windows environment including Word and Excel
Excellent communication and interpersonal skills
Ability to work under pressure and manage stressful situations
Experience supervising a large staff and accomplishing goals on time
Effective meeting conduction and communication skills
Ability to handle conflict resolution with internal and external customers
Excellent verbal and written English communication skills
Strong leadership skills to ensure guest satisfaction
Positive attitude about service, teamwork, and motivation
Ability to work independently and in a team
Flexible schedule to accommodate business levels

Job Duties

Hire, train, supervise, and participate in activities of banquet team alongside Director of Banquets including counseling, discipline, training and direction
Create assignment sheets for staff on each event, detailing specific duties
Perform pre-event meetings with Event Captains and Service staff to ensure setup, timing and menu knowledge
Oversee event Captains and Servers through duration of event
Oversee day-of event needs for corporate and social events including vendor coordination, timing and client interface
Meet with social clients 6-8 weeks prior to guide their menu selection, timeline development and floorplan layout
Maintain communication with various departments to ensure all teams are up to speed on most relevant information by creating BEOs, floorplans and conveying changes
Present social event details to department heads in BEO Meeting
Run and manage assigned events, including meeting with social clients 6-8 weeks prior to event to detail timing, floorplan and guide menu selections
Coordinate all event day operations, managing flow of event from beginning to end
Maintain consistent communication with the client leading up to the event, ensuring all inquiries are addressed promptly
Serve as liaison between Banquet Services and all operations departments, collaborating to ensure successful events
Design floor plans for various types of set-ups
Perform administrative functions including payroll, maintaining team member files, incentive programs, staff manuals, staff uniforms and jackets
Conduct server training classes including new hire training, annual retraining and TIPS training
Undertake special projects and assignments for continuous improvement
Travel as necessary to different properties or venues
Keep work area clean and well organized
Attend and participate in all scheduled meetings and training sessions
Perform all reasonable requests by the management team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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