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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Emerald Necklace Marina is part of the Cleveland Metroparks, offering a scenic and vibrant setting for events held throughout the park district, including multiple restaurant locations. Known for its stunning marina views and versatile event spaces, Emerald Necklace Marina Party Room serves as a premier destination for hosting banquets, parties, and special events. Cleveland Metroparks is a recognized name dedicated to maintaining and enhancing natural spaces, parks, and recreational facilities for public enjoyment throughout Northeast Ohio. With this context, the Banquet Coordinator position plays a vital role in ensuring memorable and well-organized events across the park district. The role is... Show More
Job Requirements
- High School Diploma required
- two years of experience in special event management and hospitality
- must possess a valid driver’s license under the laws of the State of Ohio
- must be currently certified in or able to obtain ServSafe certification
- ability to develop and maintain effective working relationships with employees and the public
- ability to speak and write clearly, concisely, and persuasively using correct grammar, spelling, and punctuation
- ability to perform work with accuracy and organization
- ability to work cooperatively with others
- ability to perform with considerable independence and initiative
Job Qualifications
- High School Diploma required
- Bachelor’s degree in restaurant management, hospitality, or related field preferred
- two years of experience in special event management and hospitality
- valid driver’s license in the State of Ohio
- certified or able to obtain ServSafe certification
- ability to develop effective working relationships with stakeholders
- strong verbal and written communication skills
- accuracy and organizational skills
- cooperative and independent work ethic
Job Duties
- Serve as event leader for all banquets, parties, and special events at the Emerald Necklace Marina Party Room and other locations
- meet with clients to sell event space and book events
- answer and respond to event inquiries
- gather event information and ensure guest needs are met
- prepare proposals, contracts, and other necessary documents
- determine proper set-up, food, beverage, and guest needs
- coordinate event with appropriate staff
- plan and coordinate logistical execution of parties, banquets, and special events including scheduling servers and bartenders, workflow, equipment, supplies, menus, set-up, execution, and tear-down
- manage events ensuring client needs are met and communicate with key stakeholders
- manage event budgets in compliance with revenue control procedures
- provide prompt and accurate follow-up and communication to guests
- act as on-site host or hostess for events
- evaluate effectiveness of events and promotions and work with management to improve
- travel to various restaurant locations to host events, drop off catering, and meet with clients
- keep supervisor informed of key issues
- maintain a safe work environment and respond to hazardous conditions
- assess client needs and quickly provide solutions
- perform related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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