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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $30.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Culinary Institute of America (CIA) is a world-renowned institution dedicated to culinary education and hospitality excellence. Based in California, the CIA operates multiple campuses including Copia in Napa and Greystone in St. Helena, offering premier culinary training and event hosting services. Known for its commitment to professionalism, innovation, and outstanding guest experiences, the CIA attracts top talent and offers opportunities for growth in the hospitality and culinary arts industry. This employer provides competitive pay, with this position offering $30.00 per hour, and invites candidates to apply to learn more about the comprehensive benefits package offered to its staff.
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Job Requirements
- Excellent written and verbal communication required
- Must have demonstrated exceptional customer service skills
- Experience in all areas of event service, including supervision, food and wine service and bartending
- Knowledge of banquet event orders
- Strong computer experience, including abilities to work effectively with MS Office Suite products such as Word and Excel
- Knowledge of food and wine including menu language and culinary preparations
- Knowledge of wine with emphasis on California regional wines
- Proficiency in all styles of service including French, American and Tableside
- Strong teamwork and interpersonal skills
- Ability to be adaptable, dependable and handle multiple priorities simultaneously
- Must be able to work at both locations of the CIA California Campus Copia in Napa, CA and Greystone in St. Helena, CA
- Flexible schedule required
- Must be able to bend, reach and stand for a minimum of eight hours per day
- Must be able to lift and transport a minimum of 50 pounds
- Ability to work in an outdoor environment with varying temperatures
Job Qualifications
- High school diploma or equivalent
- Minimum of two years of experience as a server in a fast paced fine-dining restaurant environment with experience in all areas of event service, including supervision, food and wine service and bartending
- Valid ServSafe Food Handler card or the ability to obtain within thirty days from hire date
- Valid TIPS Training Card or the ability to obtain within thirty days from hire date
- Associate’s Degree in Hospitality Management preferred
- Five years of experience working as a server in a fast-paced fine dining restaurant environment preferred
- Advanced knowledge of culinary terminology and menu language preferred
- Completed courses in Professional Dining Room Service, Mastering Wine 101 preferred
Job Duties
- Work with Special Events Sales Manager and Assistant Sales Manager to complete set-up, execution and breakdown for all events
- Maintain the CIA service guidelines for professional service
- Oversee service staff during set-up, service and breakdown of events to ensure a superior guest experience
- Assist with planning and executing the sequence and timing of dining room service during events
- Assist in orientation, training and development of new service staff members in accordance with established service standards
- Fine tune dining room set-up in terms of flow, tabletop layout, silver and glass set, and service stations
- Be responsible for exceptional guest satisfaction during events, including greeting guests, seating, identifying VIPs and expediting special requests
- Attend and contribute to weekly service meetings to plan for upcoming events when appropriate
- Assist with the preparation of post-event reports at the conclusion of each event
- Provide feedback concerning staff performance and development
- Follow and enforce all departmental policies and procedures
- Perform any and all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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