Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Free room nights
discounted room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Employee Discounts
Job Description
Andaz Miami Beach, a luxurious lifestyle hotel located in the heart of Mid-beach, Miami, is part of the prestigious Hyatt brand known for outstanding service and exceptional guest experiences. This hotel is housed within an iconic art-deco building that stands as an architectural landmark. With 287 beautifully appointed guestrooms, including 64 exquisite suites, Andaz Miami Beach offers the only ocean-view arrival experience in Miami Beach. The property’s design integrates vibrant textures, art, and striking colors, creating a unique and captivating environment that embodies the spirit and culture of Miami. Each suite features floor-to-ceiling windows, cozy reading nooks, and many offer... Show More
Job Requirements
- Minimum diploma in hospitality or tourism management or relevant field
- at least two years of progressive experience in hotel banquet service
- experience in supervisory or managerial banquet roles preferred
- ability to speak a second language considered an asset
- proficiency with Microsoft Suite
- excellent communication skills
- physical ability to stand or walk for long periods
- strong time management and organizational skills
- problem-solving skills
- professional appearance
- ability to work in a diverse environment
- availability for weekends, holidays, and flexible schedule
- motivated, high energy, and strong leadership capability
Job Qualifications
- Diploma in hospitality or tourism management or relevant field
- minimum two years of progressive hotel experience
- thorough understanding of banquet service
- previous experience as banquet manager, assistant or supervisor preferred
- proficiency in Microsoft Suite applications
- refined verbal and written communication skills
- physically agile and able to stand or walk for long periods
- excellent time management and organizational skills
- strong problem-solving abilities
- well-groomed and professional appearance
- ability to interact effectively with diverse groups
- full flexibility including weekends and holidays
- high energy and entrepreneurial spirit
- motivational leadership and effective communication skills
Job Duties
- Assist banquet manager in serving guests during functions to ensure a positive guest experience
- assist manager with scheduling of required shifts
- set up event room including glassware, service ware, linen
- attend pre-shift meetings to learn function particulars and expectations
- greet and welcome guests and respond to their requests courteously
- serve beverages and food in appropriate order
- ensure quick removal of dishes as guests finish their meals
- abide by all laws and corporate policies regarding alcoholic beverages
- replenish beverages and check guest satisfaction
- reset event rooms according to manager's specifications after functions
- coach and counsel employees to reflect Hyatt service standards
- conduct or ensure completion of all training and evaluations
- mentor, motivate and teach staff to ensure success
- perform other related functions as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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