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Banquet Captain On Call

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $28.88
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Work Schedule

On-call
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Benefits

Health Insurance
Paid Time Off
sick leave
Life insurance
Disability Coverage
Employee wellness programs

Job Description

The Westin Los Angeles Airport is a distinguished hotel located at 5400 West Century Boulevard in Los Angeles, California. Renowned for its exceptional service and commitment to guest satisfaction, it operates as part of Marriott International, one of the world's leading hospitality companies. The Westin brand is celebrated for its dedication to wellness and providing guests with a rejuvenating travel experience. Positioned close to the airport, this hotel caters primarily to travelers seeking comfort, convenience, and outstanding service. As part of Marriott International, The Westin offers a diverse and inclusive workplace culture that values the unique talents and experiences of... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years of related work experience
  • minimum 1 year supervisory experience
  • ability to work part-time schedule
  • professional and neat personal appearance
  • ability to follow safety policies and procedures
  • effective communication skills
  • ability to maintain confidentiality
  • willingness to support team goals

Job Qualifications

  • High school diploma or equivalent general educational development (GED)
  • at least 2 years of related work experience
  • at least 1 year of supervisory experience
  • ability to communicate clearly and professionally
  • strong attention to detail and commitment to quality service
  • ability to maintain cleanliness and safety standards
  • ability to work effectively in a team environment
  • customer service skills
  • knowledge of food safety and sanitation practices

Job Duties

  • Communicate service needs to kitchen and wait staff during receptions
  • sum charges for group receptions and prepare payment checks for group contacts
  • ensure banquet rooms, restaurants, and coffee break areas are available and ready for service
  • ensure centerpieces are placed on each table
  • inspect cleanliness and presentation of porcelain, glassware, and silverware before use
  • check guest satisfaction
  • arrange tables according to event type and service standards
  • communicate special food orders, allergies, dietary needs, and special requests to the kitchen
  • maintain cleanliness of work areas throughout the day
  • comply with all company safety policies and procedures
  • report maintenance issues, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • maintain a professional and neat uniform and personal appearance
  • maintain confidentiality of company information and protect assets
  • support coworkers with dignity and respect
  • assist the team in achieving common goals
  • meet quality assurance expectations and standards
  • greet and recognize guests according to company standards
  • communicate clearly and professionally
  • answer phone calls following proper etiquette
  • respond appropriately to employee issues
  • perform other reasonable work tasks as requested by supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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