Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Hilton Garden Inn Colorado Springs is a well-established hotel that is part of the globally recognized Hilton brand, known for providing exceptional hospitality services. Situated in Colorado Springs, CO, this hotel caters to a diverse range of guests including business travelers, tourists, and event attendees. The Hilton Garden Inn offers comfortable accommodations, warm and professional service, and a variety of amenities designed to enhance the guest experience. With its reputable standing in the hospitality industry, the establishment is committed to maintaining high standards in all operational areas to ensure guest satisfaction and loyalty.
The role available is a full-time Banqu... Show More
The role available is a full-time Banqu... Show More
Job Requirements
- Must be at least 21 years of age to serve alcohol
- must possess Safe Server Alcohol and Food certification
- high school diploma or equivalent
- 1 to 3 years of high-volume banquet service experience
- hotel or resort banquet experience preferred
- ability to work varying schedules to reflect business needs
- ability to stand and move for long periods
- ability to lift up to 45 lbs
- ability to push and pull carts and equipment up to 250 lbs
- good communication skills
- excellent leadership skills
- intermediate computer skills
- ability to work independently
- ability to resolve issues effectively
Job Qualifications
- High school diploma or equivalent
- 1 to 3 years of high-volume banquet service experience
- hotel or resort banquet experience preferred
- safe server alcohol and food certification
- excellent leadership capability
- strong customer relations skills
- intermediate computer skills, including knowledge of Windows OS, MS Office, PMS, and POS
- ability to describe all menu items and methods of preparation
- strong communication skills
- detail oriented with outstanding organizational and communication abilities
- self-driven and able to work independently
- strong analytical and issue resolution skills
- knowledge of table and bar service
- knowledge of appropriate table settings and service ware
Job Duties
- Oversees all banquet service operations and events and ensures that all banquet service details are executed
- assists Director of Food and Beverage Operations in ensuring that the events are on time, adjust as needed and relay that information to the appropriate personnel
- reviews Banquet Event Orders (BEOs) at the beginning of each shift to ensure conference rooms are set as contracted, confirm A/V equipment needs
- responsible for the direct supervision, coaching and training of the banquet service staff
- manages staff shifts and timetables
- develops and provides staff with the necessary training, including customer service, and serving etiquette
- collaborates with Catering, Sales, Food & Beverage managers, and the culinary team to ensure that quality service is provided for all meeting and banquet guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: