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Banquet Captain

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

The Golf Club at Cinco Ranch, located in Katy, TX, is a premier destination offering an exceptional golfing experience that combines beautiful landscapes, expertly maintained courses, and superior guest services. As part of the distinguished Arcis Golf family, this club prides itself on delivering exceptional experiences through a team dedicated to anticipation, connection, and elevation of service for all members and guests. Arcis Golf is known for fostering an inclusive environment where each team member contributes to a positive atmosphere with a grateful spirit, humble heart, and genuine respect for one another. The company culture focuses on teamwork, respect, and... Show More

Job Requirements

  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to read and interpret retail product labeling
  • Ability to speak effectively before groups of customers or associates
  • Ability to stand for extended periods
  • Ability to lift and move up to 25 pounds occasionally
  • Flexibility to work evenings and weekends
  • Reasonable accommodations available for individuals with disabilities

Job Qualifications

  • One year banquet supervisory experience
  • Excellent people and communication skills
  • Proven experience supervising banquet staff in an event setting
  • Demonstrated outstanding customer service
  • Willingness to learn and perform new banquet event programs and services
  • Excellent communication and organizational skills
  • Attention to detail and motivation
  • Flexibility with schedule including evenings and weekends

Job Duties

  • Maintain complete knowledge of service requirements for assigned function and communicate expectations to banquet staff
  • Supervise banquet staff and ensure quality service is provided to guests
  • Greet guests upon arrival and assist in seating as required by the group
  • Ensure a pleasant visit for each guest while maintaining effective guest relations
  • Recognize and resolve guest complaints and concerns
  • Supervise event setup and breakdown procedures
  • Contribute to overall cleanliness and organization of facility and event location
  • Perform special projects delegated by management
  • Stay updated on latest developments pertinent to the department and location

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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