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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.50 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
Job Description
American Golf is a highly respected leader in the golf hospitality industry, known for its commitment to enhancing the golf experience and fostering vibrant community connections. As an established company within the golf and hospitality sector, American Golf operates numerous golf courses and club facilities, emphasizing exceptional customer service, course maintenance, and creating welcoming environments where both casual players and dedicated golf enthusiasts can enjoy the game. The company prides itself on upholding traditions and inclusivity within the golf community, ensuring that every guest and member feels valued and has an outstanding experience each visit. Based in Pomona, CA, at... Show More
Job Requirements
- Minimum of 2 years in food & beverage service, catering, or banquet operations
- Leadership experience preferred
- Exceptional guest service and communication skills
- Strong organization and multitasking ability
- Ability to guide and motivate team
- High school diploma or equivalent
- Must meet legal age requirements for alcohol service
- State-required certifications where applicable
Job Qualifications
- Minimum of 2 years in food & beverage service, catering, or banquet operations required
- Leadership experience preferred
- Exceptional guest service and communication skills
- Able to resolve concerns with professionalism
- Strong organization and ability to manage multiple priorities in a high-volume, fast-paced setting
- Ability to guide and motivate a team with confidence and clarity
- Comfortable working with schedules, inventory, and banquet event order (beo) comprehension
- High school diploma or equivalent required
- Must meet legal age requirements for alcohol service
- State-specific certifications required where applicable
Job Duties
- Review banquet event orders (beos) to ensure all setup, timing, and service requirements are understood and executed accurately
- Lead pre-shift briefings with banquet staff to review event details, roles, timelines, and safety standards
- Oversee setup of banquet rooms including tables, chairs, linens, décor, service stations, and audiovisual equipment as required
- Direct and assist with timely delivery of all meal courses and beverage service, adjusting staffing or process as needed to maintain smooth flow
- Interact with guests and event hosts to confirm needs are met, resolve issues, and deliver a high-quality hospitality experience
- Assign duties, manage shift schedules, and support efficient staff deployment throughout each event
- Train new and existing staff on service etiquette, guest engagement, and operational procedures
- Foster a positive, professional team environment built on clear communication and accountability
- Maintain cleanliness, organization, and equipment condition before, during, and after events
- Monitor inventory of service equipment, furniture, and supplies
- communicate replenishment needs to management
- Enforce compliance with food safety, sanitation policies, and responsible alcohol service
- Support post-event breakdown, room resets, and ensure a secure, hazard-free environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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