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Banquet Captain

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $21.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Auro Hotels is a renowned hospitality establishment dedicated to providing exceptional guest experiences through its commitment to quality service and customer satisfaction. As a key player in the hospitality industry, Auro Hotels operates various properties that cater to diverse clientele, emphasizing comfort, professionalism, and prestige. The company prides itself on fostering a positive work environment where employees are valued and empowered to deliver outstanding service. With a solid reputation for excellence, Auro Hotels continues to expand its footprint, attracting professionals eager to grow within a dynamic and supportive organization. This position offers an opportunity to be part of a team... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in banquet or hospitality roles
  • Ability to supervise and train associates
  • Strong communication skills
  • Knowledge of food and beverage service standards
  • Ability to manage multiple tasks simultaneously
  • Commitment to guest satisfaction and safety
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or general education degree or equivalent combination of education and experience
  • Previous experience in banquet or food and beverage supervision
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to train and manage staff effectively
  • Knowledge of safety and sanitation regulations
  • Competency in managing event logistics and guest services
  • Ability to work under pressure and solve problems promptly
  • Professionalism and strong work ethic

Job Duties

  • Organize and coordinate the setup, service and breakdown for all food and beverage functions
  • Maintain communication with meeting planners ensuring complete guest satisfaction
  • Train and supervise servers and co-captains effectively
  • Ensure outstanding guest service by greeting and acknowledging guests and maintaining hospitality standards
  • Review and implement banquet event orders including guarantees, set-up requirements and schedules
  • Coordinate with banquet chefs and kitchen staff to ensure smooth food service
  • Conduct daily staff briefings and pre-meal inspections
  • Inspect table place settings for cleanliness and proper arrangement
  • Oversee buffet and food service table arrangements
  • Ensure functions start and end on time and supervise service throughout events
  • Manage post-event cleanup and prepare detailed banquet check and reports
  • Review next day’s banquet event orders and staffing needs
  • Foster a positive working relationship among associates
  • Adhere to property safety and security procedures at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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