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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $21.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Leisure Hotels and Resorts is a renowned hospitality establishment known for fostering an inclusive and dynamic work environment where every employee is valued and motivated. The company stands out in the hospitality industry by emphasizing respect, hard work, and enjoyment as core values that drive their daily operations. With a steadfast commitment to growth, grace, and grit, Leisure Hotels and Resorts has cultivated a team that delivers exceptional guest experiences across their various properties. This approach has earned them a reputation as one of the best teams within the hospitality sector, making them an attractive employer for professionals seeking to... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage service
- ability to communicate effectively
- team leadership skills
- knowledge of service standards
- attention to detail
- capable of handling cash transactions
- able to work flexible hours
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- leadership abilities to manage and motivate team members
- knowledge of restaurant and banquet service standards
- basic cash handling skills
- attentiveness to detail and customer satisfaction
- ability to work flexible hours including weekends and holidays
Job Duties
- Describes all menu items
- methods of preparation and prices as needed
- works within policy to accommodate guest's special food requests
- documents legibly the guest's order information on guest checks
- upsells established menu items or specials to maximize food and beverage revenues
- serves menu items to guests in a prompt and courteous manner and according to established service standards
- works well with kitchen staff
- performs pre- and post-shift side work
- stocks service station
- makes coffee
- ensures opening and closing FOH duties are completed efficiently
- completes accurately the customer transactions as outlined in cash and charge procedures
- may assist greeter/cashier/bartender with greeting and seating guests
- assists bus person with clearing table and filling glasses
- ensures all service staff meets with uniform policy
- works with General Manager and lodging staff on "house guest" reservations and special requests
- responsible for overall look and feel of dining room and event spaces including cleanliness, candles, décor, music, layouts
- assists manager(s) and chef(s) with monthly/yearly inventories
- communicates with General Manager about banquet event orders and special requests in a timely manner
- resolves customer concerns quickly and to satisfaction
- provides feedback to management on how banquets can be improved by listening to guests and observing operations
- responsible for proper use and storage of all equipment, furniture, and fixtures of the restaurant and banquet supplies
- performs all other department appropriate tasks assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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