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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Crestline Hotels & Resorts is a renowned hospitality company dedicated to providing exceptional lodging and guest services across its collection of premium hotels and resorts. Known for its commitment to excellence, the company fosters an inclusive and welcoming environment that values diversity and teamwork among its employees. Crestline Hotels & Resorts prioritizes delivering memorable experiences to its guests through superior accommodations, outstanding amenities, and dedicated service. As an Equal Opportunity Employer and Affirmative Action Employer, Crestline Hotels & Resorts ensures that all employment decisions are made without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual... Show More
Job Requirements
- high school diploma or GED
- minimum 2 years experience in banquet food service
- minimum age of 21
- responsible alcohol service certification or willingness to obtain by the first day on the job
- good communication skills
- basic arithmetic skills
- ability to understand and apply company policies and procedures
Job Qualifications
- high school graduate or GED
- minimum 2 years experience in banquet food service
- must be at least 21 years old to serve alcoholic beverages
- certified or willing to become certified in responsible alcohol service (TIPS, CARE, or equivalent)
- knowledge of various food service styles including French, Russian, Family Style, and Butler service
- good communication skills both written and verbal
- previous customer service experience
- basic arithmetic skills
- good understanding of the English language
Job Duties
- develop equipment maintenance schedules and arrange for repairs
- evaluate new products for usefulness and suitability
- monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- check storage areas for proper supplies, organization, and cleanliness
- review and understand the Banquet Event Order (BEO)
- facilitate team setup assignments according to the BEO
- ensure tables are set correctly and uniformly with clean linens, silverware, china, and glassware
- explain menu items and preparation methods
- assist guests and staff at least 15 minutes prior to function start time
- acknowledge and respond to all guest requests
- keep station neat and clean during service
- continuously patrol assigned station, refilling drinks and removing service items and condiments
- ensure guests have everything they need
- set up and break down buffet and special food service tables
- set up, serve, and break down coffee breaks, receptions, and other special functions according to standard policies
- set up, tend, and break down banquet bars following policies
- follow cash and guest check procedures
- learn and apply all procedures of proper service
- assist co-workers when needed
- remain up to date with hotel events and guests as they affect areas of responsibility
- maintain responsible alcohol service certification
- mix and serve alcoholic and nonalcoholic drinks during banquet events
- set up, service, break down, and clean all break areas and coffee break carts
- present breaks attractively and keep break areas clean throughout the day
- prepare beverages according to conference center standards
- secure beverage coolers and lockable storage at shift's end
- assist setup staff if necessary
- comply with all company, hotel, and departmental policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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