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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
401(k)
Medical insurance
Dental Insurance
Vision Insurance
weekly pay
Hilton travel discounts
Paid Time Off
growth opportunities
Spa Discounts
Restaurant Discounts
Tuition remission
complimentary employee meal per shift
Job Description
Founders Inn and Spa is a distinguished full-service hotel and spa located in Virginia Beach, known for its commitment to exceptional guest service and hospitality excellence. As a Hilton property, Founders Inn and Spa combines the charm of a historic inn with the upscale amenities and services expected from a world-class hotel brand. The establishment offers a tranquil and luxurious environment featuring elegant accommodations, fine dining experiences, extensive meeting spaces, and rejuvenating spa treatments. Renowned for hosting weddings, corporate events, and social gatherings, Founders Inn and Spa emphasizes comfort, style, and impeccable service to create memorable experiences for every guest.Show More
Job Requirements
- High school diploma or GED or equivalent work experience
- Minimum of 2 years of experience in banquet food service
- At least 21 years of age to serve alcoholic beverages
- TIPS, CARE, or equivalent certification required or must obtain certification by the first day of employment
- Strong understanding of various food service styles such as French, Russian, Family Style, Butler service
- Basic math skills for handling transactions and event logistics
- Previous customer service experience preferred
- Proficiency in English with excellent verbal and written communication skills
Job Qualifications
- Prior experience as a banquet captain is preferred
- Familiarity with scheduling, purchase order processing, timecard calculations, and expense control systems is preferred
- Degree in a related field or equivalent experience with a minimum of 3 years
- Strong computer skills
- Ability to interact courteously and professionally with both guests and staff
- Ability to manage multiple tasks within specific time constraints
- Strong work ethic and a positive attitude
- Proven leadership and ability to provide clear direction
- Analytical skills to identify problems and interpret technical information
- Mathematical skills for practical situations involving fractions, percentages, and ratios
- Flexibility to work varied hours including weekends and holidays
- Commitment to personal development and training in supervisory skills
Job Duties
- Evaluate new products to determine their suitability for banquet functions
- Maintain cleanliness, organization, and sanitation of work areas, including storage spaces
- Review and interpret the Banquet Event Order (BEO) and assign tasks accordingly to staff
- Ensure that banquet tables are set to exact standards with clean linen, silverware, china, and glassware, all in pristine condition
- Ensure table complements such as salt, pepper, sugar, breadbaskets, etc. are properly cleaned, filled, and presented
- Learn and understand the menu for each event, being able to explain ingredients and preparation methods to guests
- Arrive early and be prepared to assist guests and staff at least 30 minutes before each event
- Respond promptly to all guest requests, ensuring their needs are met
- Maintain a clean and organized station throughout the event, refilling drinks and removing service items as needed
- Oversee the set-up and break-down of buffets, coffee breaks, receptions, and other special food service stations, adhering to established policies
- Manage the set-up, service, and breakdown of banquet bars, ensuring compliance with standards and policies
- Follow all cash handling and guest check procedures as mandated and ensure that all event billing is accurate and properly finalized at the conclusion of each shift
- Continually support team members, assisting when necessary to maintain a smooth operation
- Stay updated with the hotel’s events and guest details that may impact banquet responsibilities
- Ensure compliance with responsible alcohol service policies and maintain certification
- Mix and serve alcoholic and non-alcoholic beverages to guests during events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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