Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tuition Assistance
Career development opportunities
Job Description
Leisure Hotels and Resorts is a distinguished name in the hospitality industry known for its commitment to building a respectful, hardworking, and enjoyable work environment. The organization prides itself on fostering relationships grounded in grit, grace, and growth, making it a standout employer in the hotel and resort sector. Emphasizing a culture where excellence is pursued every day, Leisure Hotels and Resorts attracts professionals who are passionate about providing outstanding guest experiences while continuously advancing their skills and careers. The company operates within a dynamic and customer-focused setting, renowned for delivering exceptional lodging, dining, and event services across its properties.<... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in banquet or restaurant service preferred
- availability to work full-time hours
- ability to perform physical tasks related to food and beverage service
- strong customer service orientation
- ability to work flexible hours including weekends and holidays
- basic proficiency in cash handling and POS systems
Job Qualifications
- High school diploma or equivalent
- previous experience in banquet or restaurant service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- leadership skills and ability to manage staff
- knowledge of food and beverage service standards
- basic math skills for transaction handling
- ability to resolve customer issues effectively
- attention to detail
- teamwork oriented
Job Duties
- Describes all menu items
- methods of preparation and prices as needed
- works within policy to accommodate guest's special food requests
- documents legibly the guest's order information on guest checks
- upsells established menu items or specials to maximize food and beverage revenues
- serves menu items to guests in a prompt and courteous manner and according to established service standards
- works well with kitchen staff
- performs pre- and post-shift side work
- stocks service station
- makes coffee
- ensure opening and closing FOH duties are completed efficiently
- completes accurately the customer transactions as outlined in cash and charge procedures
- may assist greeter/cashier/bartender with greeting and seating guests
- may assist bus person with clearing table and filling glasses
- ensure all service staff meets with uniform policy
- work with general manger and lodging staff on house guest reservations and special requests
- responsible for overall look and feel of dining room and event spaces
- assist manager(s) and chef(s) with monthly/yearly inventories
- communicate with general manager about banquet event orders and special requests in a timely manner
- resolve customer concerns quickly and to satisfaction
- provide feedback to management on how banquets can be improved upon by listening to guests and observing operations
- responsible for proper use and storage of all equipment, furniture, and fixtures of the restaurant and banquet supplies
- perform all other department appropriate tasks assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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