AccorHotel

Banquet Captain

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.75 - $22.25
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Diversity and inclusion initiatives

Job Description

Fairmont Dallas, a distinguished luxury hotel located in the vibrant Arts District of downtown Dallas, Texas, boasts 545 elegantly appointed guestrooms and suites. The hotel features over 73,000 square feet of versatile banqueting and meeting space, making it an ideal setting for a wide array of events including civic, social, cultural, convention, and corporate gatherings. With a legacy spanning more than fifty years, Fairmont Dallas is renowned not only for its premium accommodations and exceptional event spaces but also as a memorable destination that has hosted countless guests and created thousands of cherished memories. The hotel is part of the... Show More

Job Requirements

  • Minimum of 18 years of age to serve alcoholic beverages
  • 1 year experience as a restaurant or banquet food server
  • food handling certificate
  • fluency in English both verbal and non-verbal
  • provide legible communication
  • compute basic arithmetic
  • ability to perform job functions with attention to detail, speed and accuracy
  • ability to prioritize and organize
  • ability to be a clear thinker, remain calm and resolve problems using good judgement
  • ability to follow directions thoroughly
  • ability to understand guest's service needs
  • ability to work cohesively with co-workers as part of a team
  • ability to work with minimal supervision
  • ability to maintain confidentiality of guest information and pertinent hotel data
  • knowledge of various food service styles (e.g., French service, Russian service, tableside flambe service, Butler style service)
  • exert physical effort in transporting 25 to 50 pounds
  • endure various physical movements throughout the work areas
  • reach 1-2 feet
  • remain in stationary position for 30 minutes to 2 hours throughout work shift
  • satisfactorily communicate with guests, management and co-workers to their understanding
  • legally eligible to work in the United States

Job Qualifications

  • Minimum of 18 years of age to serve alcoholic beverages
  • 1 year experience as a restaurant or banquet food server
  • food handling certificate
  • fluency in English both verbal and non-verbal
  • provide legible communication
  • compute basic arithmetic
  • ability to perform job functions with attention to detail, speed and accuracy
  • ability to prioritize and organize
  • ability to be a clear thinker, remain calm and resolve problems using good judgement
  • ability to follow directions thoroughly
  • ability to understand guest's service needs
  • ability to work cohesively with co-workers as part of a team
  • ability to work with minimal supervision
  • ability to maintain confidentiality of guest information and pertinent hotel data
  • knowledge of various food service styles (e.g., French service, Russian service, tableside flambe service, Butler style service)
  • high school graduate or equivalent vocational training certificate
  • certification of previous training in liquor, wine and food service
  • previous culinary training
  • knowledge of specific room set-up styles
  • fluency in a foreign language, preferably Spanish
  • certification in an alcoholic awareness program
  • certification in CPR
  • ability to suggestively sell
  • previous guest relations training

Job Duties

  • Set up assigned tables
  • retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to hotel specifications and group requirements
  • take beverage orders and collect payments where specified
  • maintain cleanliness and condition of work areas and equipment
  • provide courteous and efficient guest service
  • follow food safety and hygiene standards
  • communicate effectively with guests and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: