Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
ASM Global is recognized as the world’s leading venue management company and a premier producer of live event experiences. With a portfolio encompassing over 350 venues worldwide, including some of the most iconic stadiums, arenas, convention centers, and theaters, ASM Global sets the standard in venue operations and guest services. The company is deeply committed to enhancing the experiences of both its internal team members and the vast audiences that attend the events it manages through continual investments in growth, technology, and resources. This global presence and dedication to excellence make ASM Global a prestigious and dynamic organization in the... Show More
Job Requirements
- High school diploma or GED
- minimum one year experience as banquet server or banquet captain
- professional appearance and attitude
- ability to communicate effectively in English
- current Food Handler's Certificate
- TIPS certification
- ability to work flexible hours including nights, weekends, and holidays
- ability to prioritize multiple tasks and meet deadlines
- physical ability to perform job duties including lifting up to 20 lbs and prolonged standing
- ability to work under minimal supervision
Job Qualifications
- High school diploma or GED
- one year experience as banquet server or banquet captain
- supervisory experience preferred
- professional attitude and appearance
- ability to prioritize multiple projects and meet deadlines
- ability to work under minimal supervision
- flexible schedule including nights, weekends, and holidays
- current Food Handler's Certificate
- TIPS trained
Job Duties
- Communicates effectively in English both verbally and in writing
- makes quick and accurate decisions
- consults with Food Services Manager on serving arrangements and resource needs
- supervises banquet servers
- meets with Chef on Duty to review event orders, menu, and expectations
- meets with clients to review menu and event itinerary
- anticipates and responds promptly to customer needs
- motivates servers and resolves conflicts
- conducts staff lineup and inspections
- prepares Captain's Reports
- promotes highest level of customer service
- enforces alcohol service policies
- inspects function spaces for cleanliness and organization
- observes food presentation
- follows department policies and laws
- manages consumption sheets
- maintains orderly front and back of house
- ensures completion of closing duties
- provides staff performance feedback to management
- fosters cooperative working climate
- completes paperwork and closing duties
- reviews status of assignments with management
- notifies Manager of supply needs
- performs all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: