Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Team Driven and Values Based Culture
Medical
Dental
Vision
vacation
sick leave
Holiday pay
Employee assistance program
Career growth opportunities
Reduced room rates
401(k)
employee discount
Flexible Schedule
Life insurance
Referral program
Job Description
Maadaadizi Investments is a distinguished hospitality management and investment company that operates with a commitment to excellence and service in the hospitality industry. The company manages premier properties including the Embassy Suites by Hilton in Oklahoma City, which is strategically located near the Oklahoma City Will Rogers World Airport. Known for offering a unique blend of comfort, luxury, and impeccable service, the Embassy Suites by Hilton is a preferred destination for travelers and event planners alike. Maadaadizi Investments is deeply invested in creating welcoming and memorable guest experiences by fostering a culture of warmth, professionalism, and genuine hospitality in every... Show More
Job Requirements
- Must be able to speak, read, write and understand English
- Three years' experience as a server/supervisor in a high-volume hotel, restaurant, and convention or banquet facility
- Previous experience in banquet service or hospitality leadership preferred
- Ability to lead and motivate a team in a fast-paced environment
- Ability to work flexible hours, including evenings, weekends, and holidays
- Must be able to lift at least 75 pounds
- Must be able to push/pull up to 175 pounds
- Must be able to perform physical activities that require considerable use of arms and legs and moving whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials
- Must be able to stand and exert mobility for up to 8 hours
- Must be able to kneel, squat, bend, stoop and twist to perform job duties
Job Qualifications
- Must be able to speak, read, write and understand English
- Three years' experience as a server/supervisor in a high-volume hotel, restaurant, and convention or banquet facility
- Previous experience in banquet service or hospitality leadership preferred
- Strong communication, organizational, time management and interpersonal skills
- Ability to lead and motivate a team in a fast-paced environment
- Knowledge of banquet service techniques, event coordination, and hospitality standards
- Ability to function in a fast-paced environment, under short time constraints and within established deadlines
- Ability to work flexible hours, including evenings, weekends, and holidays
Job Duties
- Prepare and communicate clear, detailed instructions to banquet staff for event set-up, service, and breakdown
- Accurately calculate event expenses and manage cash transactions in accordance with company policies
- Address and resolve guest concerns and conflicts promptly and professionally to ensure complete satisfaction
- Monitor and maintain consistent food quality, presentation, and service standards throughout events
- Comply with all state, federal, and corporate regulations related to the service of alcoholic beverages
- Accurately post all banquet checks at the end of each shift and submit them to Night Audit
- Collaborate with culinary, sales, and operations teams to ensure all Banquet Event Orders (BEOs) are executed as planned
- Oversee proper table settings, buffet arrangements, décor, and service flow for each event
- Conduct pre-event briefings to review timelines, assign tasks, and clarify guest expectations
- Train, mentor, and motivate banquet staff to consistently meet or exceed service standards
- Ensure compliance with health, safety, and sanitation guidelines at all times
- Maintain open communication with kitchen staff to ensure timely and accurate meal service
- Monitor event progress, address any guest concerns promptly, and make real-time adjustments as needed
- Supervise and assist with the serving of food and beverages during events
- Manage inventory of banquet supplies and report needs to management
- Complete post-event reports and communicate feedback to improve future events
- Perform additional duties and responsibilities as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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