Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible Schedule
Meal Allowances
Job Description
This position is with a prestigious private club renowned for providing exceptional dining and banquet experiences to its members and guests. The club has earned a reputation for its unwavering commitment to service excellence, member satisfaction, and event execution. Known for hosting an array of social, corporate, and private events, the club offers an elegant and welcoming environment where every detail matters, from the culinary offerings to the ambiance and professional service. As a cornerstone of the club's hospitality team, the banquet food and beverage service role is integral to maintaining the high standards that members have come to expect.... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in food and beverage service or relevant hospitality role
- Ability to work full-time including evenings and weekends
- Excellent communication skills
- Strong organizational and multitasking abilities
- Ability to train and supervise staff
- Knowledge of service standards and guest relations
- Ability to handle stressful situations professionally
Job Qualifications
- High school diploma or equivalent
- Previous experience in banquet or food and beverage service preferred
- Experience in supervising or leading team members
- Knowledge of food and beverage service standards
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and coordinate with various departments
- Training or experience in hospitality is an asset
- Ability to handle cash and complete payment procedures
- Competency in using reservation and event management systems
Job Duties
- Provide banquet food and beverage service to members and guests ensuring satisfaction
- Coordinate with other club departments for event execution
- Supervise, develop, and train all event personnel
- Ensure successful execution of food and beverage activities and private events during shift
- Display the 3 Steps of Service consistently
- Hire, develop, and discipline banquet service personnel according to club procedures
- Implement training programs to maintain service standards
- Communicate with Private Event Director about staffing and event preparation
- Serve food and beverage adhering to service standards
- Check reservation book and room set-up for event accuracy
- Oversee events and ensure timely food service
- Communicate with event host post-event to confirm satisfaction
- Collect event payment and handle associated paperwork
- Ensure event rooms are cleaned and reset for next functions
- Perform opening procedures for banquet areas
- Record additional tasks in the MOD log
- Greet members warmly and know names
- Ensure daily assignments and side work meet club standards
- Assist colleagues to deliver the 3 Steps of Service
- Address member and guest complaints promptly
- Complete additional duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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