Four Seasons

Banquet Captain

Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Holiday pay
Vacation pay
sick pay
Discounted transit pass
401k plan with company matching
Complimentary stays at Four Seasons worldwide
Access to health club facilities
Free Employee Meals
Complimentary dry cleaning of employee uniforms

Job Description

Four Seasons is a renowned global luxury hotel and resort management company that is powered by its people who are dedicated to delivering exceptional guest experiences through a commitment to genuine hospitality and world-class service. At its core, Four Seasons believes that every interaction is an opportunity to create memorable impressions that last a lifetime. The company culture is deeply rooted in the principle of treating others the way we wish to be treated, fostering an environment where employees feel valued, motivated, and inspired to push themselves to new heights. This approach has earned Four Seasons numerous accolades, including being... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • At least 2 years of banquet service experience or food and beverage supervisory experience
  • Fluency in English both spoken and written
  • Strong leadership and communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Physical ability to stand for extended periods and perform manual tasks
  • Commitment to maintaining high service standards and professionalism throughout shifts
  • Ability to respond effectively to emergency and safety situations
  • Willingness to work as part of a team in a fast-paced environment

Job Qualifications

  • Fluent English (written, spoken and reading)
  • Experienced in all aspects of banquet service
  • Minimum 2 years banquet experience and/or food and beverage management/supervisory experience
  • Strong motivational skills
  • Excellent leader and trainer
  • Possesses an eye for attention to detail
  • Strong commitment to service

Job Duties

  • Oversee the set-up of functions including checking of the physical layout of the room, providing the servers with the proper set-up information, and posting updated function sheets in the Banquet kitchen
  • Oversee the service of the function assigned by the Banquet Manager to ensure the success of the function and staff adherence to all service rules
  • Meet individual hosts and make himself/herself accessible to the host for any need that may arise
  • Properly close all banquet checks and complete the Captain's log book at the completion of the function
  • Oversee the clean-up of all functions and ensuring the proper removal and storage of hotel linen and skirting
  • Report all incidents to the Banquet Manager
  • Prepare and post daily room assignments for servers including specific times for set-up and service
  • Oversee proper clean up, handling and storage of all props and specialty china
  • Assist the Banquet Manager in the annual performance evaluation of the banquet servers
  • Respond properly in any hotel emergency or safety situation
  • Perform other tasks or projects as assigned by hotel management and staff
  • Ensure the proper care, security and maintenance of hotel equipment through proper supervision of service personnel
  • Constantly monitor the staff's appearance, attitude and degree of professionalism to ensure their strict adherence to Four Seasons' standards of quality service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.