Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino & Entertainment is a premier destination known for its vibrant gaming atmosphere and top-notch entertainment options. Committed to providing exceptional experiences to every guest, The Queen Casino combines traditional charm with modern amenities, creating a dynamic environment where customers can enjoy a superior level of service and hospitality. The company prides itself on fostering a culture that values dedication, teamwork, and personal growth, making it an attractive employer for individuals passionate about the hospitality and entertainment industry. Recognizing the importance of employee satisfaction as a key driver of success, The Queen Casino offers competitive industry pay, comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of banquet or catering service experience
- Ability to lift and move up to 50 lbs
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays
- Strong communication and organizational skills
- Professional demeanor
- Basic knowledge of Banquet Event Orders
- Customer service orientation
Job Qualifications
- High school diploma or equivalent required
- Hospitality training or degree preferred
- Minimum 2 years of experience in banquet or catering service
- Strong leadership, communication, and organizational skills
- Ability to multitask and remain calm in high-pressure environments
- Proficient in reading and interpreting BEOs and event timelines
- Flexibility to work varying schedules, including evenings, weekends, and holidays
- Professional appearance and excellent customer service skills
Job Duties
- Coordinate the setup, service, and breakdown of all banquet functions
- Review Banquet Event Orders (BEOs) and ensure all event requirements are met
- Lead, train, and support banquet servers and porters during events
- Serve as the primary liaison between clients, kitchen staff, and banquet team
- Conduct pre-event meetings to review details and assign responsibilities
- Monitor service quality, food presentation, and staff performance
- Respond to guest needs, requests, and concerns promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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