Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
performance bonuses
Job Description
The hiring establishment is a reputable hotel known for hosting a variety of high-end banquet events, ranging from formal receptions and elegant galas to corporate luncheons and social gatherings. This upscale hotel prides itself on delivering exceptional guest experiences through impeccable food and beverage services, meticulous event coordination, and a commitment to maintaining a safe and welcoming environment. With a strong focus on client satisfaction and operational excellence, the hotel offers a dynamic and rewarding workplace for professionals in the hospitality and event management sectors.
The role of Banquet Captain is crucial within this vibrant hotel environment. The Banquet Cap... Show More
The role of Banquet Captain is crucial within this vibrant hotel environment. The Banquet Cap... Show More
Job Requirements
- Experience in hotel banquet food and beverage service
- Strong leadership and coaching skills
- Excellent customer service and communication abilities
- Ability to read and understand Banquet Event Orders
- Knowledge of food and beverage service standards etiquette and basic preparations
- Ability to stand and walk for extended periods in a fast-paced environment
- Relevant certifications such as Food Handler and Alcohol Service
Job Qualifications
- Experience in hotel banquet food and beverage service
- Strong leadership and coaching skills
- Excellent customer service and communication abilities
- Ability to read and understand Banquet Event Orders
- Knowledge of food and beverage service standards etiquette and basic preparations
- Relevant certifications such as Food Handler and Alcohol Service
Job Duties
- Supervise banquet staff during events ensuring efficient and high-quality food and beverage service
- Lead the planning organization and execution of various events like receptions luncheons and galas
- Ensure table settings room setups and service stations meet BEO and company standards
- Act as a liaison greeting clients and guests and promptly responding to their requests
- Communicate BEO changes to the catering office and other affected departments
- Ensure guest satisfaction by monitoring meal service and addressing any concerns
- Review and interpret Banquet Event Orders to ensure accuracy and proper event flow
- Coordinate with banquet staff on set-ups service and break-down schedules
- Verify and adjust staffing levels for upcoming functions
- Provide coaching and counseling to staff and administer disciplinary action when necessary
- Process banquet checks accurately for client payments
- Recap daily banquet checks and submit them to Night Audit
- Maintain cleanliness and organization in all banquet areas and public spaces
- Oversee the safe set-up and break-down of functions to prevent accidents
- Report any unsafe conditions and adhere to all safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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