Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Employee assistance program
Discounted rooms
Paid holidays
Paid vacation and sick time
401(k) retirement savings plan
Job Description
Renaissance Baton Rouge is a premier hotel located in Baton Rouge, Louisiana, offering a perfect blend of Southern hospitality, upscale decor, and convenient amenities. Situated just 15 miles from Baton Rouge Metropolitan Airport, the hotel provides easy access to popular destinations such as the Mall of Louisiana, Perkins Rowe, Louisiana State University, and the Country Club of Louisiana. Guests at Renaissance Baton Rouge can enjoy exploring a variety of nearby shopping, dining, and entertainment options or relax in their spacious, modern rooms and suites, which feature luxurious bedding, flat-panel TVs, and mini-refrigerators for added comfort. The hotel further enhances the... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience in banquet or food and beverage service
- strong communication skills
- ability to work evenings, weekends, and holidays
- physical ability to stand and walk for extended periods
- ability to lift up to 25 pounds
- ability to read and interpret Banquet Event Orders
- must be attentive, friendly, and courteous at all times
- ability to handle guest complaints and problem-solve
- basic math skills for cash handling
- willingness to follow all hotel policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in banquet or food and beverage service
- strong communication and interpersonal skills
- ability to read and interpret Banquet Event Orders
- ability to lead and supervise staff
- attention to detail
- customer service orientation
- ability to handle guest complaints professionally
- basic mathematical skills for money handling
- knowledge of food safety and hygiene standards
Job Duties
- Respond to guests needs in a timely manner
- communicate problems or issues to the Banquet Manager, Banquet Supervisor, or Food and Beverage Manager
- assist Banquet Manager, Supervisor, or Food and Beverage Manager with the creation of the banquet work schedule and completion of banquet wage progress reports
- inspect the setup of meeting and banquet functions, checking them against the Banquet Event Order
- act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact
- be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
- perform preparatory tasks and side-work duties to ensure prompt and efficient service
- know how to read the Banquet Event Order and be familiar with the menu of the assigned function
- serve guests in a friendly, courteous, and professional manner according to hotel standards
- respond to guest problems, complaints, and accidents and communicate to management if necessary
- set all tables according to hotel standards
- maintain the banquet storeroom neatly stocked with necessary supplies
- clean up banquet space after functions and properly store and restock equipment and supplies
- prepare room according to BEO and various meal functions
- follow all money handling procedures when serving guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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