Westin La Paloma Resort and Spa logo

Banquet Captain

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
vacation
Sick Time

Job Description

The Banquet Captain position is offered by an established hospitality venue known for its commitment to delivering exceptional event experiences. Typically functioning within hotels, resorts, or dedicated event centers, this role is crucial in ensuring the smooth execution of banquets and special events. The establishment prides itself on quality, guest satisfaction, and a vibrant work culture where teamwork and professionalism thrive. The company provides a well-structured work environment where employees are valued and supported through comprehensive benefits and opportunities for growth. Joining this team means becoming part of a dynamic setting where every event is treated as a unique opportunity... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 6 months of experience in banquets, catering, or food services
  • TIPS certification
  • Food safety certification
  • Ability to lead and supervise teams
  • Strong organizational skills
  • Excellent communication skills
  • Financial accountability experience
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • Minimum 6 months of experience in banquets, catering, or food services
  • TIPS certification
  • Food safety certification
  • Additional coursework or certification in hospitality, event management, or a related field preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Financial awareness and accuracy
  • Ability to multitask and resolve issues under pressure

Job Duties

  • Review banquet event orders and requisition additional staff or resources as needed
  • Direct staff in setting up banquet rooms, arranging tables, seating, and décor to meet event specifications
  • Create and implement structured service plans to ensure timely and professional execution of each course
  • Lead, train, and supervise wait staff and setup teams to maintain readiness and consistent service delivery
  • Greet guests warmly and provide attentive service, anticipating and fulfilling guest needs throughout the event
  • Monitor and ensure banquet checks are accurate, maintaining financial accountability and compliance with policies
  • Support daily banquet department operations and contribute actively to setup and service
  • Oversee proper handling, storage, and tracking of banquet equipment
  • Ensure compliance with safety, security, and emergency procedures, as well as sustainability and efficiency practices
  • Serve as acting Banquet Manager in their absence, overseeing operations and ensuring guest satisfaction
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.