Banquet Captain

Hollywood, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Equal opportunity employer

Job Description

Legends and ASM Global, two powerhouse companies in the sports, entertainment, and live events industry, have merged to redefine excellence and set new standards in providing world-class event experiences. Legends offers a comprehensive and data-driven approach across global partnerships, hospitality, merchandise, and attractions, working with top-tier clients to deliver outstanding experiences. ASM Global, the global leader in venue management and live event production, manages over 350 iconic venues including stadiums, arenas, convention centers, and theaters worldwide. Together, they form a unique partnership dedicated to innovation, excellence, and inclusion, creating an environment where team members, guests, and partners thrive under the... Show More

Job Requirements

High school graduate or equivalent
One year’s experience as a banquet server or banquet captain
Previous supervisory experience preferred
Must be able to communicate effectively, both verbal and written, in English
Must be able to make quick decisions
Excellent organizational, planning, communication, and interpersonal skills
Ability to function in a fast-paced, team-oriented environment
Ability to work extended and irregular hours including nights, weekends, and holidays
Ability to lift 50 pounds
Must have professional attitude and appearance

Job Qualifications

High school graduate or equivalent
One year's experience as a banquet server or banquet captain
Previous supervisory experience preferred
Must be able to communicate effectively, both verbal and written, in English
Must be able to make quick decisions
Excellent organizational, planning, communication, and interpersonal skills
Ability to function in a fast-paced, team-oriented environment
Fosters a cooperative and harmonious working climate conducive to maximum employee morale and productivity
Communicates efficiently and effectively and solves problems
Ability to prioritize multiple projects and meet strict deadlines
Ability to work under minimal supervision
Must have professional attitude and appearance
Bilingual English/Spanish is a plus

Job Duties

Review Banquet Event Orders with chef and food services manager prior to each event to confirm menu details, timing, special requests, and staffing needs
Conduct pre-event inspections of function space to ensure cleanliness, proper setup, and ambiance
Meet with the client before the event to confirm the itinerary and review any last-minute adjustments
Lead the pre-shift lineup by assigning tasks, inspecting uniforms, reviewing menu details, and communicating service expectations
Supervise banquet servers throughout the event to ensure high-quality service delivery
Anticipate guest needs, promptly respond to requests, and maintain a visible presence during events
Monitor food presentation, garnishes, and adherence to event specifications
Enforce responsible alcohol service in accordance with company policies
Address guest concerns or service issues promptly and professionally
Complete event closing duties including Captain's Reports detailing operations and client feedback
Ensure staff complete all side-work and closing responsibilities before signing out
Provide feedback on staff performance and communicate any disciplinary concerns to the manager
Maintain cleanliness and organization in both front-of-house and back-of-house areas during events
Foster a positive and productive work environment that supports teamwork and excellent service
Notify management when supplies are running low
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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