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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Telus Health access
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a distinguished hospitality company that is committed to delivering exceptional guest experiences and fostering a supportive and dynamic work environment. Known for its emphasis on people, excellence, and adaptability, HHM Hotels operates a range of properties that focus on creating memorable stays for guests through outstanding service and attention to detail. With a strong belief system centered on 'People Are Our Capability,' 'Hearts That Serve,' 'Only Excellence,' 'Stay Nimble,' and 'Own It,' the company strives to empower employees and encourage ownership and pride in their work.

The role of the Banquet Captain at HHM Hotels ... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous banquet experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous banquet experience required
  • Excellent communication skills
  • Ability to lead and coordinate a team
  • Strong customer service orientation
  • Knowledge of safety and sustainability practices
  • Ability to handle multiple tasks efficiently

Job Duties

  • Assist leading banquet staff during assigned functions
  • Ensure colleagues perform in accordance with established guest service standards
  • Set up banquet rooms as instructed by management
  • Serve food and/or beverages in order and to the expectation of supervisor
  • Replenish beverages and food items as necessary
  • Check with guests for overall satisfaction
  • Act as point of contact for group representatives when management is not present
  • Communicate all banquet event order changes to catering or convention services office and affected departments
  • Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions
  • Inspect banquet areas at the end of function to ensure all equipment is returned properly and all areas are clean
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Help with management to ensure proper liquor controls
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits and follow MSDS and OSHA standards
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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