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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
flexible schedules
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
The Doubletree by Hilton in Spokane, Washington, is a distinguished hotel hospitality establishment known for its prime location in the heart of downtown Spokane. The hotel brings guests close proximity to popular local attractions such as Riverfront Park, the downtown conference center, and a wide variety of dining options. Doubletree by Hilton is part of the global Hilton hotel group, which is renowned for its commitment to exceptional guest experiences, quality services, and comfortable accommodations. Guests at this hotel expect a blend of professional service and inviting ambiance which the staff is dedicated to providing.
The opportunity ava... Show More
The opportunity ava... Show More
Job Requirements
- High school diploma or GED
- Minimum two years catering or banquet experience preferably in a lead or supervisor role
- Food handlers card
- Washington State class 12 alcohol TIPS card
- Ability to lift up to 45 pounds
- Must be able to walk and stand for up to 8 hours a day
- Availability to work nights, weekends, and holidays
- Strong customer service and leadership skills
- Basic computer skills
- Ability to prioritize and organize work assignments
Job Qualifications
- High school diploma or successful completion of GED
- Minimum two years catering operations or banquet experience preferably in a lead or supervisor capacity
- Knowledge of A/V equipment and Hilton systems a plus but not required
- Food handlers card required
- Washington State class 12 alcohol TIPS card required
- Strong customer service, leadership, and communication skills
- Basic proficiency with Microsoft Word and email systems preferred
Job Duties
- Confirm setup of event spaces according to customer specifications prior to event including moving furniture and general clean-up
- Getting all requirements for the banquet ready at least thirty minutes before the occasion begins
- Working with sales team to order additional items if required for event
- Orchestrating the event timeline correctly with a good sense of urgency and efficiency
- Ensuring that the questions, requests, and complaints of the guests are attended to
- Meet and greet guest contacts
- observing guests and finding out if they need something or have a query
- Supervise and execute setup and service of food
- delegate duties to servers and oversee activity throughout events if event requires additional servers
- Maintaining good communication with the kitchen staff to aid effective catering service to guests
- Seeing to the clearing of all tables of glasses, plates, and trays and the removal of all linens
- Ensuring that all doors are properly locked up and handing over the keys to the appropriate authorities
- Process banquet checks accurately and efficiently for payment
- Ensure proper maintenance, cleaning, or repair of the facilities
- notifying the maintenance team of any maintenance issues that requires attention
- Participate in and lead department meetings
- Practices teamwork and cooperates with peers, being sensitive to others feelings and beliefs
- Assisting in training additional banquet staff for meal service on the correct etiquettes and ensuring they uphold a high level of hygiene
- Assists team members in planning internal meetings and events
- Assists with special projects as needed
- Maintain professional image
- This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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