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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Spokane Tribe Resort & Casino is a premier establishment offering exceptional hospitality services including gaming, dining, and accommodations. Located in the Pacific Northwest, it provides guests with a luxurious and memorable experience, blending cultural heritage with modern amenities. The resort is committed to upholding high standards in guest service and quality, emphasizing its mission, vision, and values in every aspect of its operations. Spokane Tribe Resort & Casino prides itself on creating an engaging and welcoming atmosphere for visitors and staff alike, making it a standout destination for entertainment and events.
The Banquet Captain at Spokane Tribe Resort &... Show More
The Banquet Captain at Spokane Tribe Resort &... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- must be 21 years of age or older
- minimum of one year experience in a supervisory or managerial position within a large multi-faceted food and beverage department
- supervisory experience must include maintaining a staff of up to 10, running multiple functions simultaneously, and overseeing functions of up to 250+ guests
- at least two years experience working in a variety of capacities within a high-volume banquet/catering operation with one year of fine dining service required
- obtain and maintain a valid WA State Health Card/Food Handlers Permit
- obtain and maintain a valid MAST certification
Job Qualifications
- High school diploma or GED equivalent preferred
- must be 21 years of age or older
- minimum of one year experience in a supervisory or managerial position within a large multi-faceted food and beverage department
- supervisory experience must include maintaining a staff of up to 10, running multiple functions simultaneously, and overseeing functions of up to 250+ guests
- at least two years experience working in a variety of capacities within a high-volume banquet/catering operation with one year of fine dining service required
- obtain and maintain a valid WA State Health Card/Food Handlers Permit
- obtain and maintain a valid MAST certification
- demonstrate ability to produce successful results with minimal supervision
- demonstrate excellent communication skills
- both oral and written
- read, write and speak English fluently
- demonstrate advanced knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, complete knowledge of all room set-ups, table set-ups, and catering procedures
- exhibit advanced knowledge and skills using computer software, MS Office Suite and P.O.S. or register systems
- demonstrate ability to present etiquette in table setting and service
- demonstrate ability to train and mentor diverse staff
- demonstrate ability to work well with subordinates and management
- demonstrate ability to work with and maintain confidential materials and information
- exhibit working knowledge of health & safety standards, and safety regulations as required
Job Duties
- Practice, support, and promote the Mission, Vision, and Values of Spokane Tribe Resort & Casino
- meet with all conveners at the beginning of all functions
- ensure the smooth, professional operation of the banquet functions
- promote positive guest relations and handle complaints and suggestions
- work closely with the kitchen to ensure food quality and presentation standards
- responsible for the organization of the staff and the timelines of food and beverage service
- perform administrative tasks
- receipts, special events planning, and rental equipment ordering
- communicate with clients and staff in a professional manner
- collect payment for banquet room functions
- ensure proper and timely set-up and teardown, and perform final walk-through of the rooms
- create, maintain, and facilitate a positive work environment
- smile and engage guests and team members with a positive professional demeanor
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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