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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $22.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Spokane Tribe Resort & Casino is a premier entertainment and hospitality establishment known for offering a comprehensive resort experience including gaming, dining, and event hosting within a vibrant and culturally enriched environment. Nestled in the scenic region of Spokane, this resort and casino facility combines luxury accommodations with exciting gaming options, fine dining, and diverse event spaces. The resort is committed to providing exceptional service to its guests, emphasizing a welcoming atmosphere that honors the heritage and vision of the Spokane Tribe. The Spokane Tribe Resort & Casino is renowned not only for its entertainment but also for fostering a... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- must be 21 years of age or older
- minimum of one year experience in supervisory or managerial position within a large multi-faceted food and beverage department
- supervisory experience must include managing a staff of up to 10
- experience running multiple functions simultaneously
- overseeing functions of up to 250+ guests
- at least two years experience in various roles within a high-volume banquet/catering operation
- one year fine dining service experience required
- obtain and maintain a valid WA State Health Card/Food Handlers Permit
- obtain and maintain a valid MAST certification
Job Qualifications
- High school diploma or GED equivalent preferred
- minimum of one year experience in a supervisory or managerial position within a large multi-faceted food and beverage department
- supervisory experience must include maintaining a staff of up to 10, running multiple functions simultaneously, and overseeing functions of up to 250+ guests
- at least two years experience working in a variety of capacities within a high-volume banquet/catering operation with one year of fine dining service required
- obtain and maintain a valid WA State Health Card/Food Handlers Permit
- obtain and maintain a valid MAST certification
- demonstrate excellent communication skills both oral and written
- read, write and speak English fluently
- demonstrate advanced knowledge of special menu items, food preparation and presentation, presentation of wines and liquor
- advanced knowledge of all room set-ups, table set-ups, and catering procedures
- exhibit advanced skills using computer software, MS Office Suite and P.O.S. or register systems
- demonstrate ability to present etiquette in table setting and service
- demonstrate ability to train and mentor diverse staff
- demonstrate ability to work well with subordinates and management
- demonstrate ability to work with and maintain confidential materials and information
- exhibit working knowledge of health & safety standards, and safety regulations as required
Job Duties
- Practice, support, and promote the mission, vision, and values of Spokane Tribe Resort & Casino
- meet with all conveners at the beginning of all functions
- ensure the smooth, professional operation of the banquet functions
- promote positive guest relations and handle complaints and suggestions
- work closely with the kitchen to ensure food quality and presentation standards
- responsible for the organization of the staff and the timelines of food and beverage service
- perform administrative tasks including receipts, special events planning, and rental equipment ordering
- communicate with clients and staff in a professional manner
- collect payment for banquet room functions
- ensure proper and timely set-up and teardown, and perform final walk-through of the rooms
- create, maintain, and facilitate a positive work environment
- smile and engage guests and team members with a positive professional demeanor
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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