Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.14
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Angel of the Winds Casino Resort, known as the World's Friendliest Casino Resort, is a premier entertainment and hospitality destination. Situated in a vibrant location, Angel of the Winds offers guests a unique blend of gaming excitement, exceptional dining, and entertainment experiences. This resort prides itself on creating a welcoming atmosphere where guests feel valued and engaged, emphasized through its core values of being Welcoming, Engaged, Accountable, focused on Customer Experience, and Teamwork. The resort upholds high standards for professionalism and courtesy, ensuring that both guests and team members enjoy an outstanding service environment. With a commitment to excellence, Angel... Show More
Job Requirements
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency
- Must be able to obtain and maintain a Washington State Health Card (Food Worker Card)
- Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit
- Must be at least 21 years of age
- Ability to stand and/or walk for an entire shift
- Ability to lift and occasionally move up to 50 pounds
- Ability to carry, push, and pull 40 to 65 pounds occasionally
- Ability to lift and/or move 180-pound kegs with assistance
- Must communicate effectively orally and in writing
- Must be customer service oriented
Job Qualifications
- Exceptional guest service skills required
- Must be at least 21 years of age
- Certificate from a college or technical/bartending school or one (1) year experience as a bartender or equivalent combination of education, training and/or experience
- Prior experience working in a lounge, bar, tavern or sit-down restaurant
- Prior experience in a casino environment desired
- Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently
- Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts
- Must be able to lift and move heavy items (such as 180-pound kegs) on a regular basis
- Prior cash handling experience desired
- Point of Sales (POS) skills a plus
Job Duties
- Provides attentive and friendly service to customers
- Takes and fills orders from casino guests, cocktail servers and restaurant servers
- Mixes proper ingredients using established proportions to prepare cocktails and other beverages
- Uses proper glassware and garnishes for beverages being prepared
- Communicates menu offerings to guests as applicable
- Maintains knowledge of drinks, wines and special offers
- Attends mandatory department meetings and trainings
- Maintains knowledge of Casino Promotions and Events
- Collects payment from guests and returns change in an accurate and timely manner
- Operates, balances, and reconciles cash till and Point of Sale (POS) sales as trained
- Orders or requisitions liquors and supplies
- Monitors consumption of alcohol by guests
- Provides service of alcohol within the guidelines set forth by the MAST training program
- Ensures all work stations are stocked, neat, clean and sanitary
- Work nights, weekends and holidays as required
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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