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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $68,000.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
Dental Insurance
Career Development
Job Description
PENN Entertainment is a dynamic leader in the integrated entertainment, sports content, and casino gaming industry in North America. With 43 destinations across the continent and an innovative online presence through theScore Bet Sportsbook and Casino, PENN Entertainment is more than just a provider of fun — it is a company committed to diversity, sustainability, and community engagement. The company’s foundation lies in delivering exciting, fast-paced experiences to millions, connecting people through entertainment, sports betting, and gaming in ways that continuously evolve to meet the needs of its customers.
At PENN Entertainment, the workplace culture fosters enthusiasm, collaboratio... Show More
At PENN Entertainment, the workplace culture fosters enthusiasm, collaboratio... Show More
Job Requirements
- High school diploma or equivalent required
- Minimum of 2 years of banquet, catering, or food and beverage supervisory experience preferred
- Strong leadership, communication, and guest service skills
- Ability to work effectively in a fast-paced, event-driven environment
- Strong attention to detail and organizational skills
- Proficiency in basic computer applications and event management systems
Job Qualifications
- High school diploma or equivalent
- Hospitality or business education preferred
- Minimum of 2 years of banquet, catering, or food and beverage supervisory experience preferred
- Strong leadership, communication, and guest service skills
- Ability to work effectively in a fast-paced, event-driven environment
- Strong attention to detail and organizational skills
- Proficiency in basic computer applications and event management systems
Job Duties
- Assist in the planning, setup, execution, and breakdown of banquet and catered events
- Supervise banquet staff to ensure service standards, cleanliness, and professionalism are maintained
- Ensure event setups are completed according to Banquet Event Orders (BEOs), including room layouts, linens, décor, and food and beverage service
- Coordinate with Culinary, Sales, Stewarding, and Facilities to ensure seamless event execution
- Greet clients and guests
- address concerns and resolve issues promptly and professionally
- Assist with scheduling, staffing levels, and break coverage to meet business needs
- Monitor service quality and provide coaching and feedback to team members
- Ensure compliance with health, safety, sanitation, and alcohol service standards
- Assist with inventory control of banquet equipment, supplies, and linens
- Support cost controls, labor management, and accurate event billing
- Maintain a clean, safe, and organized banquet operation
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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