Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Hilton travel discounts
Hotel Room Discounts
Excellent benefits plans
Paid Time Off
Career development opportunities
Free Meals
Free parking
Job Description
Blossom Hotel is Houston's newest and most distinctive luxury destination for business and leisure travelers alike. Situated just steps from Texas Medical Center, the nation's largest medical and research community, as well as near NRG Stadium and Rice University, it offers guests an unparalleled blend of convenience and sophistication. Blossom Hotel is perfectly positioned at the nexus of innovation and inspiration, catering to a diverse clientele with world-class dining options and access to vibrant neighborhoods and famed city attractions. This luxury hotel not only provides state-of-the-art accommodations but also creates an exceptional venue for events and gatherings of all kinds.... Show More
Job Requirements
- Thorough knowledge of Houston
- 2 to 4 years of banquet, event management, or food and beverage leadership experience in a luxury or upscale hotel or venue
- Strong leadership, team management, and guest service skills
- Knowledge of event logistics, banquet event orders (BEOs), and fine dining or banquet service standards
- Excellent communication, organization, and problem-solving abilities
- Ability to manage multiple events and high-pressure situations with grace
- Flexible schedule including availability on evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to lift or move equipment, linens, or supplies up to 40 lbs
Job Qualifications
- 2 to 4 years of banquet, event management, or food and beverage leadership experience in a luxury or upscale hotel or venue
- Strong leadership, team management, and guest service skills
- Knowledge of event logistics, banquet event orders (BEOs), and fine dining or banquet service standards
- Excellent communication, organization, and problem-solving abilities
- Ability to manage multiple events and high-pressure situations with grace
- Flexible schedule including availability on evenings, weekends, and holidays
Job Duties
- Lead and supervise banquet staff during setup, service, and breakdown of events
- Ensure all events meet luxury service standards and align with client expectations and hotel brand guidelines
- Inspect room setup, décor, AV needs, linen, tableware, and staffing prior to each event
- Coordinate timing and flow of service with the culinary and catering teams
- Serve as the primary on-site contact for event clients, planners, and VIP guests
- Conduct final walk-throughs, handle special requests, and respond quickly to changes or concerns
- Ensure post-event follow-up and communication with sales or catering managers as needed
- Recruit, train, and schedule banquet staff, captains, and supervisors
- Provide hands-on leadership during events, coaching team members on service protocols and guest engagement
- Foster a professional, service-focused culture within the department
- Review event orders (BEOs), contracts, and floor plans to prepare staff and resources
- Monitor labor costs, inventory, and equipment usage
- Ensure accurate billing, gratuities, and reporting after each event
- Support monthly forecasts and departmental budgets with leadership and finance teams
- Work closely with Sales, Catering, Culinary, Stewarding, and Engineering departments
- Attend pre-con meetings, BEO discussions, and operations briefings
- Communicate changes, timelines, and expectations effectively to all relevant teams
- Maintain cleanliness, safety, and brand standards in all banquet spaces
- Enforce food safety, health regulations, and service protocols
- Ensure compliance with liquor laws and responsible service practices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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