Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $28,366.00 - $42,549.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Life insurance
Charitable donation match
Employee celebrations
Professional recognition
Job Description
Forcht Bank is a distinguished financial institution recognized as one of the Best Places to Work in Kentucky for eight consecutive years. Since its inception in 1985, Forcht Bank has been committed to providing exceptional banking services delivered with a unique and customer-focused approach. Operating in a highly competitive industry with thousands of banks and credit unions nationwide, Forcht Bank differentiates itself by blending traditional banking with innovative digital tools and a commitment to superior customer service. This combination forms their signature "happier banking" experience, aimed at creating happier employees and happier customers alike.
At Forcht Bank, the organizational cu... Show More
At Forcht Bank, the organizational cu... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to work on a flexible schedule including early, late, and weekend hours
- Must be available on Saturdays
- Must be able to attend new hire training and orientation in Lexington, KY or Somerset, KY
- Must be able to travel to other locations as needed
- Must comply with Drug Free Workplace Act
- Must comply with all Bank Secrecy Act rules and regulations
- Ability to sit or stand for long periods
- Ability to lift up to 20 pounds
- Manual dexterity to handle cash and coins
- Excellent communication skills
- Ability to work independently and as part of a team
- Ability to maintain confidentiality and handle sensitive information
- Must be able to report to work during emergencies as directed
- May be required to attend external activities to stay informed on best practices and regulations
Job Qualifications
- Provide excellent customer service while exhibiting dedication to Forcht Bank's mission and vision
- Ability to promote and cross sell bank products and meet referral goals
- Proficient in the use of Microsoft Office products and banking information systems applicable to the area of assignment
- Ability to deal effectively and tactfully with customers
- Ability to work with a team and members of other departments
- Ability to work with little direct supervision
- Strong attention to detail
- Ability to handle sensitive documents or other confidential information
- Ability to arrange things or actions in a certain order or pattern according to specific rules
- Ability to give full attention to others, understand points made, and ask questions appropriately
- Knowledge of English language structure, spelling, composition, and grammar
- Ability to manage time efficiently
- Knowledge of arithmetic and their applications specific to the position
Job Duties
- Develop and maintain customer relationships by calling on prospective customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services
- Perform day to day operations at a level that helps to achieve satisfactory scores on branch audits
- Refer opportunities to ancillary lines of business
- Assist customers with financial transactions including cashing checks, verifying deposit amounts, recording transactions and placing holds on accounts
- Assist customers with questions, concerns, and explanations or demonstrations of bank products or services offered
- Recognize and pursue opportunities to cross-sell products and services based upon the customer's needs
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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