Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
training programs
Job Description
Pechanga Resort Casino is a renowned hospitality and entertainment destination known for its outstanding commitment to guest satisfaction and four diamond service standards. Located in Temecula, California, this resort and casino complex features a wide array of amenities including gaming, dining, entertainment, spa services, and luxurious accommodations. Pechanga Resort Casino prides itself on creating a welcoming and high-quality environment for both guests and team members by fostering a culture of professionalism, teamwork, and excellence. As a leading resort in the region, Pechanga emphasizes employee development, operational integrity, and providing a memorable guest experience through impeccable service delivery.
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Job Requirements
- high school diploma or GED
- six months of experience in a restaurant or hospitality setting preferred
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to read and interpret documents such as safety rules and procedure manuals
- ability to present information in one-on-one and small group situations
- ability to add, subtract, multiply, and divide with money and measurement units
- ability to apply common sense understanding for detailed instructions
- ability to handle problems involving concrete variables in standardized situations
- obtain and maintain a gaming license
- food handlers certification
- TIPS certification
- ability to work under pressure while maintaining a professional demeanor
- strong interpersonal and communication skills
- proficient multitasking and time management skills
- fluent in English
- ability to build effective relationships
- receptiveness to supervisor direction
- availability for all shifts including weekends and holidays
Job Qualifications
- high school diploma or GED
- six months of experience in a restaurant or hospitality setting preferred
- good communication skills including reading, writing, and comprehension
- ability to perform basic mathematical operations
- ability to follow detailed instructions and problem-solve in standardized situations
- obtain and maintain a gaming license
- food handlers certified
- TIPS certified
- ability to work under pressure with a professional demeanor
- strong interpersonal and communication skills
- proficient in multi-tasking and time management
- fluent in English speaking, writing, and comprehension
- ability to build effective relationships with staff and guests
- receptiveness to supervisor direction
- availability for all shifts including weekends and holidays
Job Duties
- assist guests professionally and meet their needs
- coordinate food orders between kitchen and service staff for timely delivery
- verify plate accuracy before serving and ensure proper food presentation
- inspect dishes for quality, temperature, and portion standards
- communicate with chefs and servers to prioritize orders during peak times
- manage ticket times and adjust pacing based on guest needs
- arrange and garnish plates per outlet specifications
- monitor ticket queues and relay special requests to kitchen staff
- perform side work such as restocking, cleaning, and organizing dishware
- maintain a clean expediter area in compliance with health and safety regulations
- report equipment malfunctions or safety hazards immediately
- adhere to company policies and foster a collaborative team environment
- maintain a safe working environment and report unsafe conditions
- perform additional duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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