Balfour Miami Beach a Registry Collection Hotel - Director Operations
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $74,500.00
Work Schedule
Flexible
On-call
Benefits
Daily Pay
Medical
Dental
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel is a renowned hospitality establishment committed to delivering exceptional guest experiences through top-tier service, quality accommodations, and a welcoming atmosphere. Positioned within the vibrant and competitive hotel industry, we pride ourselves on offering a professional yet friendly environment where guests feel valued and cared for. Our team is dedicated to continuously elevating our standards, ensuring each visit leaves a lasting positive impression. We foster a culture of collaboration, innovation, and excellence, embracing modern hospitality trends while maintaining our core values of integrity and customer satisfaction.
We are currently seeking a Director of Operations to join our leadersh... Show More
We are currently seeking a Director of Operations to join our leadersh... Show More
Job Requirements
- Bachelor’s degree or equivalent hotel hospitality experience
- Minimum of 4 years related experience or equivalent education
- Strong leadership, communication, and customer service skills
- Attention to detail with planning, organization, and computer proficiency
- Mathematical and general accounting knowledge including budgeting, profit/loss, and variance analysis
- Relevant certifications as required by franchise
- Adaptable to a fast-paced environment and willing to be on call as needed
Job Qualifications
- Bachelor’s degree or equivalent hotel hospitality experience
- Strong leadership and communication skills
- Excellent customer service abilities
- Proficiency in planning, organization, and computer applications
- Knowledge of budgeting, profit/loss, and variance analysis
- Relevant certifications such as Alcohol Awareness or General Manager certifications as required by franchise
- Ability to adapt to a fast-paced environment and handle on-call duties
Job Duties
- Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability across departments
- Drive sales through relationship-building and proactive account management while promoting hotel policies and delivering exceptional guest service
- Prepare budgets, monitor financial performance, and produce reports
- Lead human resources initiatives focused on employee motivation, development, and retention
- Protect hotel assets through maintenance programs and quality reviews ensuring compliance with all laws and company policies
- Set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance and meet corporate objectives
- Maintain a polished, professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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