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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Prescription drug insurance
Paid holidays
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
Paid sick time
Vision Insurance
Job Description
Ralphs, a well-established grocery retailer based in California, has been serving customers for decades with a commitment to quality, community, and customer satisfaction. Merging with The Kroger Company in 1998, Ralphs is now an integral part of one of the largest grocery chains in the United States. With over 180 stores across California, the company is dedicated to creating a welcoming and enjoyable shopping experience for its diverse clientele. Ralphs prides itself on fostering a culture that values respect, honesty, integrity, diversity, and inclusion, ensuring that both its customers and employees feel safe and appreciated.
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Job Requirements
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
Job Qualifications
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
- Previous customer service experience
- Bakery or deli experience helpful
- Retail experience
Job Duties
- Prepare bakery and deli items per customer requests using proper bakery equipment
- Offer product samples to help customers discover new items or products
- Inform customers of bakery and deli specials
- Provide customers with fresh products and correct portion sizes to prevent shrink
- Recommend deli or bakery items to customers
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare foods following temperature logs and cooking instructions
- Measure, prepare and mix ingredients according to recipes using kitchen utensils and equipment
- Package, label and inventory ingredients and merchandise
- Check product quality, review "sell by" dates and take appropriate action
- Maintain equipment including stove, computerized scale, fryer, steamer, robot coupe
- Label, stock and inventory department merchandise
- Report product ordering and shipping discrepancies to the department manager
- Understand store layout to locate products when requested by customers
- Stay current with present, future, seasonal and special ads
- Gain and maintain product knowledge to respond to customer questions and make suggestions
- Monitor inventory and stock conditions noting discrepancies
- Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs
- Promote trust and respect among associates
- Create a welcoming environment for customers answering questions about products
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
- Practice preventive maintenance by inspecting equipment and notifying management of repairs
- Report customer or employee accidents
- Cooperate in high paced, sometimes stressful environment
- Manage conflict reasonably and cooperatively
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve issues
- Provide support to minors, individuals with special needs and older adults
- Perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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