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Metropolitan Market

Bakery/Coffee Shop Assistant Team Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $28.00
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Work Schedule

Flexible
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Benefits

competitive pay
20% team member discount
Medical insurance
Dental Insurance
Vision Insurance
health savings accounts
flexible spending arrangements
Company-funded disability insurance
Company-funded life insurance
Employee assistance program
retirement plans
Paid Time Off
sick/safe leave
Reduced cost ORCA Card program
Education support
Career development opportunities

Job Description

Metropolitan Market, LLC is a renowned upscale grocery store and bakery company known for its commitment to high-quality products and excellent customer service. Located in Sammamish, Metropolitan Market prides itself on providing customers with fresh, delicious bakery and coffee offerings in a warm and inviting atmosphere. With a focus on premium ingredients, product innovation, and customer satisfaction, the company strives to create an exceptional shopping experience for every guest. The establishment values diversity and inclusivity, ensuring equal employment opportunities for all individuals. Metropolitan Market has a strong presence in the community and is dedicated to supporting its team members through... Show More

Job Requirements

  • High school diploma or equivalent
  • two years of Barista and food service experience
  • one year of supervisory experience
  • three years of customer service experience
  • knowledge of food safety, HACCP and Department of Health guidelines
  • valid Washington State Food Workers Card
  • successful background check and reference checks
  • ability to work in a diverse team environment
  • strong organizational skills
  • excellent oral communication skills
  • self-motivation and initiative
  • problem-solving abilities

Job Qualifications

  • High school diploma or equivalent
  • two years of Barista and food service experience
  • one year of supervisory experience
  • three years of customer service experience
  • knowledge of food safety, HACCP and Department of Health guidelines
  • strong leadership skills
  • excellent interpersonal and communication skills
  • creative merchandising and display abilities
  • ability to prioritize tasks and manage time effectively

Job Duties

  • Demonstrate genuine enthusiasm and sincerity
  • customize approach to meet customer needs and build rapport through individualized service
  • anticipate customer needs and questions related to products
  • actively work to remain knowledgeable and current in areas of responsibility including product knowledge, product tasting, cutting-edge trends, product use research, and vocabulary development
  • effectively follow-through with customer item requests, questions, and concerns
  • maintain high-quality standards in product management and presentation
  • plan and execute Bakery/Coffee Shop merchandising, displays and pricing
  • assist with effective ordering of all products for the Bakery/Coffee Shop Department
  • establish sales, gross profit, labor and supply budgets for the Bakery/Coffee Shop
  • lead and readily participate in product promotions and focuses
  • train all Bakery/Coffee Shop Department team members, providing performance feedback and coaching

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location