Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
career growth
Job Description
Kroger is the nation’s largest grocery retailer, originating from a small Cincinnati grocery store over a century ago and expanding to nearly 2,800 stores in 35 states, operating under 28 different names. As America’s grocer, Kroger prides itself on bringing together diverse teams with a passion for food and people, united by one common purpose: To Feed the Human Spirit. With a rich history of innovation, Kroger is dedicated to creating amazing experiences for its customers, communities, and associates alike. The company places food at the heart of everything it does, emphasizing exceptional service and customer care to foster loyalty... Show More
Job Requirements
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Obtain cake decorator certification once employed
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Willingness to obtain cake decorator certification once employed
- Second language speaking, reading and/or writing is desired
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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