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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
comprehensive medical
Dental and Vision Coverage
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
Career Development
Job Description
Kroger is a reputable and historic grocery company that originated from a small Cincinnati grocery store over a century ago and has grown into the largest grocer in the United States. Operating nearly 2,800 stores across 35 states under 28 different brand names, Kroger is recognized as America’s grocer, committed to delivering exceptional food experiences. Kroger emphasizes bringing together diverse teams passionate about food and service, unified by the purpose to "Feed the Human Spirit." They focus on innovative practices, community involvement, and supporting their employees' growth and well-being.
This role centers on creating an outstanding customer experience through excep... Show More
This role centers on creating an outstanding customer experience through excep... Show More
Job Requirements
- Obtain cake decorator certification once employed
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Job Qualifications
- Obtain cake decorator certification once employed
- Bakery/cake decorating experience
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Second language: speaking, reading and/or writing (desired)
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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