Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Retirement Plan
Training and Development
Job Description
The company is a well-established retail bakery department within a larger store focused on delivering outstanding customer experiences through exceptional service and high-quality bakery products. This retail environment encourages a safe and clean atmosphere, fostering customer loyalty and repeat visits. The bakery department plays a vital role in not only crafting delicious bakery goods but also supporting overall sales and profit goals while upholding quality assurance standards. The company emphasizes the importance of core values such as respect, honesty, integrity, diversity, inclusion, and safety, which are integral to all team members in providing top-tier service and maintaining a welcoming environment... Show More
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Second language: speaking, reading and/or writing is desired
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards
- Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the stores layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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