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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Career development opportunities
Job Description
This opportunity is with a leading retail establishment known for its commitment to delivering exceptional customer experiences and high-quality bakery products. The company operates in the retail bakery sector, specializing in crafting delicious baked goods including cakes, pastries, cupcakes, cookies, and wedding cakes. With a reputation built on respect, honesty, integrity, diversity, inclusion, and safety, the company fosters a welcoming environment not only for customers but also for employees who wish to grow their careers in retail and customer service. This position is an integral part of the retail bakery team that continuously strives to establish and maintain a safe,... Show More
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Second language speaking, reading and/or writing preferred
- Ability to create an environment that enables customers to feel welcome, important and appreciated
- Capacity to gain and maintain knowledge of department products and respond to customer inquiries
- Skill in preparing and decorating bakery items including wedding cakes
- Competence in checking product quality and freshness
- Ability to maintain inventory accuracy and handle discrepancies
- Familiarity with local, state and federal health regulations
- Adherence to safety procedures and preventive maintenance practices
- Strong interpersonal and communication skills
- Capability to perform job functions with or without reasonable accommodation
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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