Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Smith's Food and Drug, based in Salt Lake City, Utah, is a well-established grocery store chain that became part of The Kroger Company in 1998. With over 140 stores spread across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming, Smith's is deeply ingrained in the communities it serves. The company prides itself on its commitment to exceptional customer service and values such as respect, honesty, integrity, diversity, inclusion, and safety. As a member of the Kroger family of companies, Smith's leverages a rich history of innovation to continuously enhance the shopping experience for its customers, placing food at the... Show More
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Minimum of high school diploma or equivalent preferred
- Experience in customer service or retail environment
- Basic knowledge of bakery products and equipment
- Ability to multi-task and work in a fast-paced environment
- Friendly and approachable demeanor
- Ability to work as part of a team
- Willingness to learn new skills and adapt to changing procedures
- Second language speaking, reading and/or writing is a plus
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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