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Metro Market

BAKERY/ASST DEPT LEADER

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities

Job Description

Our company is a leading food retail establishment known for its commitment to delivering exceptional customer service and high-quality products. We specialize in providing customers with a wide selection of fresh bakery items, alongside other grocery needs, within a welcoming and safe environment. Our company values respect, honesty, integrity, diversity, inclusion, and safety, which are integrated deeply into our workplace culture to ensure a positive experience not only for customers but also for our associates. This is an excellent opportunity for individuals passionate about leadership, customer engagement, and maintaining high standards within the retail bakery department.

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Job Requirements

  • excellent oral and written communication skills
  • knowledge of basic math including counting, addition, subtraction
  • ability to handle stressful situations
  • current food handler permit once employed

Job Qualifications

  • high school diploma or ged preferred
  • any management experience preferred
  • any bakery or retail experience preferred
  • second language speaking, reading and or writing preferred

Job Duties

  • promote trust and respect among associates with a positive attitude
  • communicate company, department, and job specific information to associates
  • establish department performance goals and empower associates to meet or exceed targets through teamwork
  • develop adequate scheduling to manage customer volume
  • train and develop associates on their job performance and participate in the performance appraisal process
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • inform customers of produce specials and offer product samples to help customers discover new items
  • review and inspect products for quality and freshness and take appropriate action
  • develop and implement a department business plan to achieve desired results
  • create and execute sales promotions in partnership with store management
  • inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
  • prepare and submit seasonal critiques for the sales and merchandising supervisor
  • implement the period promotional plan for the department
  • assist management in preparing the store and department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
  • schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
  • plan and organize the inventory process, maintain an awareness of inventory and stocking conditions, note any discrepancies, train department associates on inventory and stocking and computer assisted ordering
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
  • report all safety risk or issues and illegal activity including robbery, theft or fraud
  • adhere to all local, state and federal laws and company guidelines
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • provide support and assistance through direct interaction with minors, individuals with special needs, and or older adults
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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