T&T Supermarket logo

T&T Supermarket

Bakery Service Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $27.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Paid Holiday Leave
Premium Pay For Holiday Work Hours
Generous Paid Time Off
Medical
Dental
Vision care
Life and AD&D insurance
Employee assistance program
401(k) retirement plan
Paid training
10% Off In-store Staff Purchase Discount
Subsidized staff meal
Birthday Cake
Long Service Award
Staff Recreation Activity

Job Description

T&T Supermarkets is a renowned Asian grocery store brand that has proudly served the Canadian market for over 30 years. Recognized as Canada’s favorite destination for authentic Asian food products, T&T Supermarkets has earned a remarkable reputation for quality, variety, and exceptional customer service. Building on its rich history and success in Canada, the company is now expanding into the United States with its first flagship store. This exciting new location will open its doors in 2024 in Bellevue, Washington, specifically in the Marketplace at Factoria. The new store will cover an impressive 76,000 square feet, making it the largest... Show More

Job Requirements

  • willing to work flexible shifts including weekdays, weekends, evenings and statutory holidays
  • basic computer skills in MS Office
  • familiar with relevant tools and equipment and able to interpret product labels
  • able to communicate in English
  • proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
  • knowledge of workplace health and safety protocols
  • minimum of 2 years related experience
  • relevant bakery knowledge including display, promotion and packaging techniques preferred
  • demonstrated commitment, accountability and reliability
  • good team player
  • good organization, problem-solving, interpersonal and customer service skills
  • positive, proactive and self-motivated work ethic

Job Qualifications

  • minimum of 2 years of related bakery experience
  • relevant experience and knowledge of bakery display, promotion and packaging techniques preferred
  • good organization, problem-solving, interpersonal and customer service skills
  • basic computer skills in MS Office
  • able to communicate in English
  • proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
  • knowledge of workplace health and safety protocols
  • demonstrated commitment, accountability and reliability in previous roles
  • good team player capable of collaborating with and assisting colleagues
  • positive, proactive and self-motivated work ethic

Job Duties

  • deliver exceptional customer service with a welcoming smile, greeting and assisting customers enthusiastically, friendly, and courteously
  • provide guidance and supervision to junior team members, provide feedback on staff performance, assist in staff training and development within the department
  • address customer complaints promptly and cultivate strong relationships with customers by offering attentive service, including a welcoming smile, eye contact, and personalized attention
  • familiar oneself with the location of various bakery items and stay informed about departmental promotions to better assist customers
  • maintain and update UPC pricing, verify and ensure accurate product labeling
  • assist in managing the quality and freshness of all products (bread, cake and other pastry products), ensure they are properly packaged and display while enforcing the FIFO (First In, First Out) principle to uphold standards
  • ensure thorough quality control measures during product receiving and efficiently manage inventory across display areas and backrooms, including the cooler, and freezer
  • maintain workplace cleanliness and upkeep of work tools to ensure a hygienic and organized environment
  • lead by example, demonstrating proficiency in all assigned duties and setting a standard for excellence
  • fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location