Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Cinnabon is a globally recognized bakery brand known for its delicious cinnamon rolls and sweet baked goods, with a strong commitment to quality and customer satisfaction. The company operates numerous retail bakery locations that provide customers with a welcoming environment where freshly baked products are served alongside excellent customer service. Cinnabon emphasizes maintaining high operational standards to ensure consistent delivery of delicious products while fostering positive guest experiences across all its bakery outlets. This renowned bakery is committed to excellence not only in its food offerings but also through a professional, friendly work environment that supports employee growth and development.... Show More
Job Requirements
- Must be at least 18 years of age
- Current California food handler manager certification
- Three years prior food service experience in a supervisory or lead position and/or Associates degree
- Three years prior experience hiring, training, managing, motivating and developing food service employees
- Demonstrated ability to positively affect sales and profits
Job Qualifications
- Must be at least 18 years of age
- Current California food handler manager certification
- Three years prior food service experience in a supervisory or lead position and/or Associates degree
- Three years prior experience hiring, training, managing, motivating and developing food service employees
- Demonstrated ability to positively affect sales and profits
- Excellent verbal communication skills
- Knowledge of business and management principles involved in scheduling, planning, human resource support, leadership techniques, production methods and technology integration
- Good computer skills including inventory management and timekeeping software
- Ability to give clear instructions and supervise staff effectively
- Strong critical thinking and problem-solving skills
- Ability to effectively train and develop employees
Job Duties
- Demonstrates and trains on ACT (attentive, cheerful and timely) service standards to build sales
- Communicate, cooperate and respond in a timely and professional manner with team members
- Evaluate and manage crew quality and performance during shift
- Open and/or close bakery in a timely manner using process outlined in operations manual
- Uphold company mission and values
- Train crew members and management on ACT service standards
- Train crew members and management on all aspects of job requirements including the PACE system
- Train crew members and management on bakery cleanliness
- Manage and conduct new crew member orientation and new product training
- Conduct routine crew and management meetings
- Follow bakery cleaning and maintenance schedule including repair troubleshooting, reporting and resolution
- Understand and follow procedures required by the Health Department including resolving violations immediately
- Manage production, labor and food/beverage costs through inventory management, schedules, reports and flow charts
- Manage labor costs by evaluating labor versus projected sales weekly
- Follow company cash control and security policy including accuracy and timeliness
- Comply with all federal and state labor and hiring laws including proper I-9 identification and record keeping
- Develop staff plan for recruitment and effective crew staffing schedules
- Manage and coach crew member development for improved performance
- Conduct crew and manager reviews in a timely manner
- Accomplish all management duties timely
- Obtain and maintain required training/certifications
- Follow all safety procedures and report incidents immediately
- Follow all established company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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