Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Vacation pay
Paid holidays
Bereavement Pay
Retirement benefits
quarterly bonus eligibility
Job Description
This job opening is with a well-established, customer-focused grocery store that prioritizes exceptional service and quality products to its clientele. The company operates within the retail grocery sector, with a strong emphasis on bakery services and product excellence. Known for its commitment to maintaining high standards of hygiene, safety, and customer satisfaction, the store offers a dynamic and supportive work environment that encourages both professional growth and teamwork. The organization values the contribution of its employees and fosters an atmosphere where individuals can thrive while delivering outstanding customer experiences. Starting pay rates meet or exceed local minimum wages and are... Show More
Job Requirements
- High school diploma or equivalent
- Prior bakery or food service experience preferred
- Proven leadership or supervisory experience
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Ability to train, schedule and manage staff efficiently
- Knowledge of food safety and sanitation requirements
- Competency in inventory and cost control
- Capability to produce sales and inventory reports
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform duties such as lifting, standing and moving items
- Must adhere to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in bakery or food service preferred
- Leadership experience in a retail or food service environment
- Strong customer service and communication skills
- Ability to train and motivate a team
- Basic knowledge of food safety and sanitation standards
- Experience with inventory control and stock management
- Familiarity with sales reporting and administrative tasks
- Ability to handle customer complaints professionally
- Knowledge of company policies and procedures
Job Duties
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service
- Assists customers by making product suggestions, filling special orders and food preparation suggestions
- Answers and responds to incoming calls appropriately
- Receives and appropriately resolves customer complaints and reports to Store Director as needed
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one on one customer interaction
- Oversees and assists with all department duties such as preparation and displaying of product
- Implements proper and efficient product preparation and packaging techniques
- Maintains bakery case cleanliness, visual appeal and inventory levels
- Ensures proper cleanliness, sanitation and appearance of bakery area and equipment and ensures a safe work environment
- Ensures temperatures are maintained in all phases of preparation, display and storage
- Schedules, supervises, trains and assigns duties to department employees
- Plans daily operations, monitors production process following company procedures and profitability
- Prepares sales and inventory reports and conducts physical inventory every 4 weeks
- Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives
- Stocks and rotates product and maintains and organizes cooler and freezer
- Controls shrink and cost
- Builds displays, rotates and discards outdated or spoiled product
- Responsible for ensuring proper code dating for all products within the department
- Trains employees on store policies, sales and record keeping procedures
- Identifies and trains employees with high potential for advancement opportunities
- Monitors employee productivity and evaluates overall performance
- Initiates personnel actions such as pre employment interviews, transfers, promotions, and disciplinary actions
- Implements effective promotional and seasonal displays
- Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product
- Processes administrative paperwork and maintains accurate department records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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