Tonys Meats Inc

BAKERY CUSTOMER SERVICE - FT

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Employee assistance program

Job Description

Tony's Market is a well-established and cherished community grocery store known for its dedication to quality products, exceptional customer service, and a welcoming atmosphere. Since its inception, Tony's Market has grown to become a preferred shopping destination for families and individuals alike, offering a wide variety of fresh produce, meat, bakery items, and everyday essentials. The bakery department, in particular, stands out for its freshly baked goods ranging from cookies, pies, brownies to custom cakes and pastries, all made with care and top-quality ingredients. Tony's Market takes pride in maintaining a warm and friendly environment where customers feel valued and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years previous bakery experience preferred
  • strong interpersonal and verbal communication skills
  • ability to multitask and use organizational skills
  • ability to work flexible schedule including holidays and weekends
  • comply with health, safety and sanitation regulations
  • timely and consistent attendance

Job Qualifications

  • Strong interpersonal and verbal communication skills
  • ability to multitask and use organizational skills
  • 1-2 years previous bakery experience preferred

Job Duties

  • Immediately greet all customers and ensure extraordinary customer service
  • provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints
  • solicit sale of new or additional services or products by educating customers and offering suggestions
  • take customers' orders and write ordered items on tickets
  • prepare food such as cookies, pies, brownies, etc. using recipes or following directions
  • serve food, beverages, or pastries to customers
  • wrap menu items such as cakes, pies, and pastries for customer orders
  • label items sold using scales or other pricing methods
  • review orders for completeness, if out of stock, contact department manager to place special order or contact other stores to check for availability
  • fulfill special orders and requests utilizing all tools provided
  • replenish foods in demos and display cases
  • abide by safety, health and security rules
  • complete specials projects and other duties as assigned
  • uphold the 7 guiding principles of the company
  • support goals and vision of general manager
  • consistently present a professional personal image and uphold the company’s uniform policy
  • maintain safe, clean and well-organized working and shopping environment
  • comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws
  • ability to work a flexible schedule including holidays and weekends
  • timely and consistent attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...