Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement plan employee discounts
Employee assistance program
Training and development opportunities
Job Description
Hy-Vee is a well-established and trusted grocery store chain known for its commitment to quality products and exemplary customer service. With numerous locations across the Midwest, Hy-Vee strives to deliver a friendly and helpful shopping experience. The company is recognized for its strong community involvement, outstanding employee culture, and dedication to customer satisfaction. Hy-Vee operates various departments, including bakery, perishables, health and wellness, and home goods, and prides itself on having a workforce that is fully engaged, supportive, and friendly to customers, promising "a helpful smile in every aisle." The company offers a non-exempt position for a Bakery Cake Designer... Show More
Job Requirements
- must be physically able to exert up to 100 pounds of force occasionally and up to 50 pounds frequently and up to 10 pounds constantly to move objects
- must have vision adequate for close and distant work, including color vision, depth perception, and field of vision
- must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- high school diploma or equivalent
- six months or less of related work experience
- ability to solve practical problems
- ability to perform arithmetic calculations
- ability to follow instructions
- adherence to company policies and work schedules
- ability to work in a store environment with exposure to flour dust, noise, cleaning chemicals, residual fumes, and temperature extremes
Job Qualifications
- high school diploma or equivalent
- six months or less of similar or related work experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, and mail materials
- ability to copy data from one record to another
- ability to interview to obtain basic information
- ability to guide people and provide basic direction
- strong customer service orientation
- growth mindset
- results oriented
- teamwork skills
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- takes customer orders at Bakery counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- checks orders for the day and sets up a timeline and production schedule
- decorates bakery items in a timely manner
- keeps current on new designs and trends
- ensures department standards are met
- checks cake orders for details, indicates supply needs
- orders supplies for decorating area and checks off the order
- delivers product and sets up wedding cakes on site
- communicates with bakery manager regarding displays, weekly ads and special needs
- checks product dates, pulls cases for work and lists items to fill or replace
- develops bakery orders for bakers on a daily basis
- tracks daily retail production and identifies tasks to be completed
- operates as a lead worker with part-time or other employees
- participates in employee cross training
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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